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Leadership & Team Management Flashcards

7 cards from real KSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Leadership & Team Management flashcards as text

  1. In Tuckman's model, which stage is marked by disagreements over roles, goals, and working styles?

    Answer: Storming

    Storming is the stage where members challenge one another and compete over roles and direction.

  2. A new employee is eager but has little experience with a task. Which Situational Leadership style fits best?

    Answer: Directing

    Low competence with high commitment calls for a directing style with clear instructions and close supervision.

  3. Which is the best example of a SMART goal for a team lead?

    Answer: Reduce average case-processing time from 10 to 7 days by September 30

    It is specific, measurable, achievable, relevant, and time-bound.

  4. Two team members disagree about how to divide a project. What should a leader do first?

    Answer: Listen to each person's perspective separately and together

    Understanding each viewpoint is the foundation of effective conflict resolution.

  5. Which behavior best demonstrates transformational leadership?

    Answer: Inspiring a shared vision and encouraging innovation

    Transformational leaders motivate followers through vision, inspiration, and individual development.

  6. Effective delegation requires the leader to do which of the following?

    Answer: Provide authority, clear expectations, and resources needed

    Delegation succeeds when the person has the authority, clarity, and resources to complete the work.

  7. Which type of power comes from a leader's personal admiration and respect from followers?

    Answer: Referent power

    Referent power is based on followers identifying with and respecting the leader.

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