Communication & Stakeholder Relations Flashcards
7 cards from real KSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Relations flashcards as text
A coworker disagrees with your proposal in a meeting. The most professional response is to:
Answer: Ask clarifying questions to understand their concerns
Inquiring respectfully surfaces the underlying issue and builds collaboration.
Which stakeholder group typically has high influence but low interest in day-to-day project details?
Answer: Keep satisfied
In a power/interest grid, high-power, low-interest stakeholders are kept satisfied.
Which is the best way to give constructive feedback to a colleague?
Answer: Be specific, focus on behavior, and suggest improvement
Specific, behavior-based, private feedback is actionable and less defensive.
Nonverbal communication includes all of the following EXCEPT:
Answer: Written policy text
Written text is verbal (linguistic) communication, not nonverbal cues.
An agency must explain a new policy to the public. Which medium best reaches a broad audience with varied access?
Answer: Multiple channels such as website, social media and print notices
Using multiple channels ensures wider and more equitable reach.
What is the main purpose of a communication plan?
Answer: To define who needs what information, when, and how
A communication plan specifies audiences, messages, timing and channels.
When you must deliver bad news to a stakeholder, you should:
Answer: Deliver it promptly, honestly, with proposed next steps
Prompt, transparent communication with solutions preserves trust.
How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. We have not yet matched this exam's facts to an official source, so confirm fees, dates and rules with the exam body. Not reviewed by a subject-matter expert. Editorial policy