Jira Software 2025
Jira Software is a project management solution for agile teams that works with any agile methodology. You can plan, track, and manage your agile software development projects from a single solution, including agile boards, backlogs, roadmaps, reports, integrations, and add-ons. Jira Software, used by over 100,000 organizations, comes pre-loaded with the tools and best practices that agile teams need to create and evolve their agile practices. Jira Align is a scalability-aware enterprise agile planning application. Work moves seamlessly and transparently across your organization with templates and solutions tailored to each team with Jira as your common language.
Jira is a set of agile project management tools that enables collaboration across all teams, from concept to customer, allowing you to achieve your life’s best work together. Jira has several tools and deployment choices for software, IT, business, operations, and other teams. Jira Software comes with two types of hosting: cloud and self-managed. Jira Software Cloud can host and configure your Jira Software site for you in the cloud. This is the greatest option for teams who want to get started quickly and easily and those who don’t want to deal with the technical complexities of hosting. Jira Software Data Center allows you to run Jira Software on your hardware or IaaS providers like AWS and Azure. This is ideal for enterprise teams who want continuous access to Jira Software and high-volume performance.
Jira is used for problem tracking and project management by over 180,000 customers in 190 countries, according to Atlassian. Fedora Commons, Hibernate, and the Apache Software Foundation, which utilizes both Jira and Bugzilla, are among the organizations that have utilized Jira for bug tracking and project management in the past. Jira has tools for transferring data from Bugzilla, a competitor. Jira is a Java application that uses the Pico inversion of control container, the Apache OFBiz entity engine, and the WebWork 1 technology stack. Jira offers REST, SOAP, and XML-RPC interfaces for remote procedure calls (RPC). Clearcase, Concurrent Versions System (CVS), Git, Mercurial, Perforce, Subversion, and Team Foundation Server are just a few source control technologies that Jira interfaces with. English, French, German, Japanese, and Spanish are among the translations included.
Jira is available in four different packages:
- Jira Work Management – is meant to be used for general project management.
- Jira Software – includes the fundamental software and capabilities for agile project management (previously a separate product: Jira Agile).
- Jira Service Management – is designed for IT operations and business service desks.
- Jira Align – is designed for the management of strategic products and portfolios.
Jira Align
Jira Align is a large-scale Enterprise Agile Planning software that links work to product, program, and portfolio management. It links and harmonizes all of that data to obtain real-time, fully informed reporting throughout your organization. Jira Align connects teams to the company, whereas Jira connects teams. Large enterprises use it to guarantee that teams have real-time visibility over product roadmaps, portfolio strategies, dependencies, and much more. Jira Align provides real-time visibility while connecting your business strategy to technical execution. It allows businesses to combine team-level data and make all efforts visible in real-time throughout their organization. Everyone can get on the same page when determining scope, roadmaps, and dependencies across teams and portfolios because all scale layers are integrated. You may correlate strategic investments with consumer value created to deliver faster and more reliable outcomes.
Can I Export Data from Jira to Excel including Attachments
For many project managers and product owners in charge of tracking new and ongoing projects, exporting Jira issues to Excel remains challenging. You can share information with external stakeholders in the form of Excel or PDF reports by exporting issues. Data should be entered into Excel for analysis, and your analyst may require it to complete their work. Exporting problems is also useful for analyzing SLA compliance for auditing purposes. Finally, issue exports are useful for migrating to a new system without losing access to data from the previous one. The steps for exporting from Jira to Excel are as follows:
- Select “Export” from the drop-down option.
- For your use case, select the Excel export option.
- Wait for your export to be created.
- The downloaded Excel worksheet is automatically exported.
Jira Ticketing
In Jira or any other service desk software, a ticket represents an occurrence that has to be investigated or a work item that needs to be addressed. Customers’ tickets are referred to as requests at Jira Service Desk. A request is an issue in Jira Software or a Jira Service Desk queue. Depending on how the project administrator has configured the service desk instance, a Jira Service Desk user creates a ticket through the customer portal or by submitting a ticket via email. Each project, like each subpage on the portal, has its email address and portal link address. Here are some Jira ticketing recommended practices:
- To avoid your Service Desk getting swamped with simple inquiries, consider Self-Service Tools such as Knowledge Bases and user forums.
- When creating Request Categories and Individual Requests, think about what Terms and Phrases clients might use to make their requests.
- Create Request Categories to elicit (at a minimum) what the user did, what the user expected to happen, and what transpired.
- Examine your requests to see which categories they fall into the most and what these implications are for your Service Desk and Product Development.
Jira Create Sprint
A sprint is a timeframe in a company’s workflow and development cycle. Your organization should ideally have a working draft of one area of your business that uses certain features at the end of the sprint. This may include something you’d never considered before, and when you return to base, re-evaluate how things are doing and see if any areas you think need attention. The team can personalize their workflow in Jira by using sprints, which can include everything from backlog grooming and release preparation to agile development and more. This is how you make a Sprint in Jira:
In Jira, create a new sprint.
Add to the Sprint Items from Your Backlog
Issues should be added to the sprint.
Begin the Sprint
Keep an eye on your group’s progress.
Finalize and close the Sprint
Jira Story Points
Story points are a metric for conveying an estimate of the total effort required to implement a product backlog item or any other task completely. Teams allocate story points based on the intricacy of the work, the amount of work, and the risk or uncertainty involved. Story points are included in the package and are a regular feature of Jira 7. They are, however, only for Jira Agile and not for Jira Core. Story points are critical for boosting the efficiency of project chores that could otherwise cause havoc at the end. The exercise can be used at any level and will improve with time. Story points, however, are frequently misunderstood. When story points are used to criticize people, allocate exact timetables and resources, or as a measure of productivity, they go wrong. Instead, teams should use narrative points to determine the scope of the project and its priority. The following are some of the reasons why Story Points are used:
- Have a thought
- A clearer picture of the deadlines
- Have a more accurate and timely estimation
- Dates can’t compare to this.
- Better planning
- Increase your productivity.
Jira Capture
Capture for Jira is a collaborative testing solution that enables teams to give annotated visual feedback to Jira. Capture for Jira is simply available for every team, from marketing content to validating application functionality. Here are the features of Jira capture:
- Download, delete, and rename screenshots with ease.
- Use the new video recording functionality for the Chrome browser to create a more impactful and engaging communication process.
- Improved ‘search’ for epics and sprints, as well as seamless issue linking to them
- You may provide clear and concise audio/visual feedback with simple audio and annotation capabilities.
- Enjoy improved browser extension UI and support for all major browsers.
Jira Components
Jira components are divisions of a Jira project that are used to divide an issue into smaller portions. They are the foundation of your project and are useful when you want to make useful reports, i.e., collect valuable statistics and group data contextually. A component can have a default assignee. This will override the project’s default assignee for issues in that component. Of course, software teams benefit greatly from Jira components, but they are far from the only ones. Jira components aid HR, legal, and even marketing departments. Furthermore, large corporations may employ Jira components more frequently to manage their data stream because the more data you have, the more difficult it is to track. You can add, change, or delete components in your project using the Components page. The following information will be presented for each component in your project:
- Name
Description
Lead
Default assignee
Associated issues
Xray Jira
Xray is the fastest-growing Jira app, a Marketplace success story, and now has an award-winning Support Team. Xray has over 5,000 customers in 70 countries. It is a full-featured app that does not require any additional software to run.
Xray supports the testing life cycle, including test strategy, design, execution, and reporting. Managers may improve agile boards by tracking requirement status and test execution progress in real-time with Xray. It can also provide advanced reporting that can be exported using Xporter to Docx, xlsx, or pdf. Here are some of Xray for Jira’s key features:
Providing Complete Requirements Traceability
Providing Comprehensive Coverage Analysis
Gadgets and Advanced Reporting
A Jira Native app integrates testing into the SDLC and integrates with the industry’s leading automation frameworks.
Integrating REST API into your CI/CD Pipeline
Providing Full Work Visibility to Support Agile Methodology
Jira Reports
Jira reports assisting teams in analyzing project progress, tracking issues, managing time, and forecasting future performance. They provide essential, real-time insights for Scrum, Kanban, and other agile approaches, allowing for data-driven decisions. The numerous reports accessible on Jira boards can be divided into four categories:
- Agile reports for Scrum teams
- Agile reports for Kanban teams
- Forecast and management
- Issue analysis
Jira Burndown Chart
A burndown chart displays the amount of work performed in an epic or sprint and the total amount of work remaining. Burndown charts forecast your team’s chances of finishing their job in the time allotted. They’re also useful for keeping the team informed of any scope creep. Scrum technique is where burndown charts first appeared. The goal of creating a Jira Burndown Chart is to solve any problems with project estimation. Jira Burndown Chart depicts a decreasing trend in work remaining (also known as work in progress) over time. It also acts as an early warning system for projects in jeopardy, allowing teams to take corrective action before it’s too late.
Jira Delete Board
A board in Atlassian Jira is a section that organizes issues from several projects into columns that represent the team’s workflow management system. The Jira board provides a shared perspective of the entire work, including work that has not yet begun, work that is now in process, and work that has already been completed. We can also delete a Jira board that is linked to a project. Jira has two types of boards: Scrum boards and Kanban boards. Both boards have their own set of advantages, and when used in a project, they employ agile methods. You can remove a board from your project in two ways:
- Remove the Jira board from the homepage.
- Choose ‘Your works’ from the menu.
- From the Boards drop-down option, choose View All Boards.
- A list of boards will be displayed. Click the ellipsis button next to the board you want to delete.
- Select the Move to Trash option from the dropdown menu.
- Accept any warning notices by clicking the Move button.
- The board will be successfully removed. The message ‘Project successfully moved to trash’ will show on the screen.
- Remove the Jira board from the project dashboard.
- When you click on Projects, select View all projects from the menu list.
- A list of boards is displayed. Click the ellipsis button next to the board you want to delete.
- Select the Move to Trash option from the dropdown menu.
- Accept any warning messages by clicking the Move button.
- Finally, the project’s board was taken down.
Jira Move Ticket to Another Project
You must have MOVE rights to move an issue from one Jira project to another. You can always find your migrated issue by typing the key into the search bar on the blue line. Sometimes an issue belongs to a separate project, and you may want to relocate it to a different project. You may easily accomplish this by employing the Move Issue wizard. When teams or projects change, you can migrate issues between Jira projects to ensure that everyone is keeping up with the work that needs to be done. You can use the Move Issue wizard to move your selected issue to another project in your Jira instance. Because the configuration of your original project and target project may differ significantly, the Move Issue process allows you to adjust key properties of the issue. These are some examples:
- Issue Status
- Custom Fields
- Issue Type
Jira Spike
Spikes are a sort of SAFe exploration Enabler Story. They were first defined in Extreme Programming (XP) to describe tasks including research, design, investigation, exploration, and prototyping. Their goal is to learn enough to lower the risk of a technical approach, better comprehend a requirement, or boost the reliability of a story estimate. One method for managing Spikes in Jira is to create their issue type. In Jira, everything is an issue. A spike, like a tale, is an issue; however, it cannot be treated as a story because it is referred to as a spike due to a lack of clarity. The agile team should self-assign responsibility for investing in and converting it into a story and the time required.
CRM Integration with Jira
Integration has numerous undeniable benefits. You may greatly speed up your managers’ and teams’ work processes by combining Jira and CRM solutions. Specialists will no longer have to waste time switching between systems in search of client information and ticket specifics with a single source of truth. With the integration, all workflows will be focused on customer satisfaction, and all information about the client to which the ticket belongs will be visible and editable directly in Jira.
Jira Question and Answers
Jira Software is an agile project management solution that works with any agile methodology, including scrum, kanban, and your own. You can plan, track, and manage all of your agile software development projects from a single solution, including agile boards, backlogs, roadmaps, reports, integrations, and add-ons.
Jira Software offers a free subscription that includes up to ten users, two gigabytes of storage, and community support. If you wish to add more than 10 users or need extra support and storage, you can sign up for a 7-day free trial of our Standard or Premium plan. As your team grows, you can add and remove users.
Atlassian, an Australian company, created JIRA, a software testing platform. It’s a bug-tracking application that keeps track of all the problems with your software or mobile apps. JIRA is derived from the Japanese word “Gojira,” meaning “Godzilla.”
Jira 8.20.1, which was released on October 27, 2025, is the most recent version of the program. Jira 8.20.x is the most recent Long Term Release version. Every 1-2 months, the.x version component is upgraded with advanced security measures.
Jira is a project management tool that lets teams plan, assign, track, report, and manage work from agile software development and customer service to start-ups and corporations. The #1 tool for agile teams, Jira Software, helps software teams build better.
Yes. Non-software teams can also use Jira without difficulty. It divides any work into clear, easy-to-understand issues and tracks them across workflows, ensuring that everyone on the team is on the same page.
The methods to download and install the JIRA software are as follows:
- In the Google search engine box, type “JIRA software download.”
- Select “Download Jira Software Server” from the drop-down menu.
The following is a step-by-step guide on using Jira software:
- Go to the Jira Home icon in the Jira software.
- Select the option to create a project.
- From the library, select a template.
- From the Board settings, set up the columns as needed.
- Make a problem
- Assemble your team and go to work.
The product’s name is a shortened version of Gojira, the Japanese term for Godzilla. The term comes from a moniker given to Bugzilla by Atlassian developers, which was previously used internally for bug tracking.
Epics describe a group of issues that all connect to the same, larger body of work. Stories, bugs, and tasks represent a single piece of work, but epics describe a group of issues that all pertain to the same, larger body of work. Epics are usually performed in numerous sprints or over a longer period if sprints are not used.
Jira Software is a process and project management system that may be utilized as-is or customized to match the specific requirements of your software development team. Jira allows you to create, plan, debate, and prioritize tasks in complete transparency, boosting your team’s confidence and performance. Jira Software also includes other Agile features, such as scheduling Agile work from the project backlog to each sprint.
Jira’s core software suite provides cloud-based choices for small and mid-sized businesses (beginning at $7 per user per month).
Click “Link issue” to link a JSM ticket to a software project issue, select your link type, enter the issuekey for the issue, and you’re done. By choosing to create the connected issue, you can also create the linked issue.
Jira (software) – Jira (JEE-r) is an Atlassian proprietary issue tracking application for bug tracking and agile project management.
Jira is a project management and issue tracking software program. The Atlassian tool, created in Australia, is now extensively used by agile development teams to monitor bugs, stories, epics, and other activities.
Jira Software is more than just a project management solution for software developers. It has a unique collection of capabilities that can be beneficial to any business team (and which Jira Core lacks):
Jira Software is an agile project management solution that works with any agile methodology, including scrum, kanban, and your own. You can plan, track, and manage all of your agile software development projects from a single solution, including agile boards, backlogs, roadmaps, reports, integrations, and add-ons.
Jira Software offers planning and roadmap tools to help teams manage stakeholders, budgets, and feature requests from the start. Jira interfaces with several CI/CD tools to make the software development life cycle more transparent. Live production code status information is presented in the Jira issue when it’s ready to deploy. Teams may roll out new features progressively and safely using integrated feature flagging tools.
Jira Software is part of a suite of tools to assist teams of all sizes in their job management. Jira was created to track bugs and issues. Jira has evolved into a robust task management application for a wide range of use cases, including requirements and test case management and agile software development.
Jira is a project management and issue tracking software program. The Atlassian tool, created in Australia, is now extensively used by agile development teams to monitor bugs, stories, epics, and other activities.
The Atlassian tool, created in Australia, is now extensively used by agile development teams to monitor bugs, stories, epics, and other activities.
Jira, Atlassian’s main product, is a project and problem tracker released in 2002.
Jira Software was founded in 2002 as a team-based issue tracking and project management solution. Since then, Jira has been embraced by over 65,000 enterprises worldwide due to its versatility in supporting any project and extensibility in working with thousands of apps and integrations.
Follow these steps to create a project:
- Click on View all projects from the Projects menu on the left side of the screen.
- Select Create project, then Classic project or Next-gen project.
- Give the project a name and choose a template, such as Scrum or Kanban. You can copy the properties of another project, such as processes and issue categories, for use in your new project if you’re building a classic project.
- To finish the procedure, click Create.
Select Administration () > Applications > Versions and Licenses from the drop-down menu. Jira Service Management should be updated. Jira Service Management will be updated to a compatible version due to this.
Next-Generation Jira Projects are an Atlassian Cloud feature that allows teams to collaborate on projects and quickly customize their board, fields, and other features without the need for a Jira Admin.