JAMF 100 Computer Policies and Self Service Questions and Answers

Question 1

An administrator needs to automatically run a script that mounts a specific network share every time a user's Mac connects to the office Wi-Fi network. Which policy trigger is best suited for this task?

Accepted Answer

Network State Change

Answer

The "Network State Change" trigger is designed to execute policies when a computer's network connection status changes, such as joining a new network or acquiring a new IP address. This is the most direct and efficient trigger for actions that are dependent on network connectivity.

Question 2

A policy is configured with a "Recurring Check-in" trigger and an execution frequency of "Once per computer". If this policy successfully runs on a Mac, what prevents it from running on the same Mac again during subsequent check-ins?

Accepted Answer

The Jamf Pro server records a policy log for the computer, marking it as complete.

Answer

When a policy with a "Once per computer" frequency runs successfully, Jamf Pro creates a log entry for that specific computer and policy combination. During the next check-in, the server references this log and knows not to issue the policy command again for that machine, thereby enforcing the "once per computer" rule.

Question 3

An administrator wants to provide a software application in Self Service for users to install at their convenience. They have already created a policy with the package payload configured. What is the crucial next step to make this policy appear in Self Service?

Accepted Answer

Enable the "Make the policy available in Self Service" option in the Self Service payload.

Answer

For a policy to be visible and usable by end-users in the Self Service application, it must be explicitly enabled within the policy's settings. This is done by selecting the "Make the policy available in Self Service" checkbox within the policy's "Self Service" payload.

Question 4

Which of the following items can be made available for users to install or run on-demand through Jamf Self Service for macOS?

Accepted Answer

Configuration Profiles

Answer

Jamf Self Service provides users with a curated catalog of resources. This includes running policies (which can install software), installing Configuration Profiles (for settings like Wi-Fi or VPN), accessing bookmarks, and installing apps and books. Smart Groups, Extension Attributes, and PreStage Enrollments are administrative objects within Jamf Pro and are not user-facing items in Self Service.

Question 5

An IT administrator needs to create a policy that will locate and delete a specific temporary file from the `/private/tmp/` directory on all managed Macs. Which policy payload should be used to accomplish this without using a separate script?

Accepted Answer

Files and Processes

Answer

The "Files and Processes" payload is specifically designed to perform commands related to the file system and running processes. It includes an "Execute Command" field where an administrator can run shell commands, such as `rm /private/tmp/filename.tmp`, to delete files directly.

JAMF 100 Exam Practice Test

JAMF 100 Exam Practice Test

JAMF 100 Computer Policies and Self Service Questions and Answers