ISTQB - International Software Testing Qualifications Board Defect Management Process Questions and Answers

Question 1

During a defect triage meeting, the team is discussing a newly reported defect. Which of the following is the PRIMARY objective of this meeting?

Accepted Answer

To evaluate, prioritize, and assign the defect for resolution.

Answer

To perform a root cause analysis of the defect.

Answer

To fix the defect and deploy the patch immediately.

Answer

To assign the defect to a developer for immediate resolution.

Question 2

A tester logs a defect and includes a unique ID, a title, steps to reproduce, actual results, and expected results. According to ISTQB, which of the following essential pieces of information is missing from this defect report?

Accepted Answer

Identification of the test object (what was tested) and the test environment.

Answer

The developer assigned to fix the defect.

Answer

The estimated time to fix the defect.

Answer

A link to the automated test script that found the defect.

Question 3

A defect is discovered and logged. The development team analyzes it and determines that it is a valid issue, but the business decides that the feature it impacts will be removed in the next major release. The cost of fixing it now outweighs the benefit. Which of the following is the MOST appropriate status for this defect?

Accepted Answer

Deferred

Answer

Rejected

Answer

Closed

Answer

Fixed

Question 4

Which of the following describes the main goal of performing root cause analysis (RCA) as part of the defect management process?

Accepted Answer

To identify the underlying cause of a defect to prevent similar future defects.

Answer

To assign blame for the introduction of the defect.

Answer

To provide a faster workaround for the reported failure.

Answer

To calculate the total cost of fixing the defect.

Question 5

A defect has been fixed by the developer and is now ready for the tester to verify. Which stage of the standard defect lifecycle occurs IMMEDIATELY after the tester successfully verifies the fix?

Accepted Answer

Closed

Answer

Reopened

Answer

Assigned

Answer

In Progress

Question 6

A project manager is analyzing defect reports to gain insights into the quality of the product and the efficiency of the development process. Which of the following is NOT a primary objective of a defect report?

Accepted Answer

To provide ideas for new features for the product.

Answer

To provide developers with enough information to fix the defect.

Answer

To provide a means of tracking the quality of the work product.

Answer

To provide data for process improvement initiatives.