ISSA Communication & Client Relations 3

Question 1

Which stage of the Transtheoretical Model describes a client who acknowledges they need to change their diet but has not yet taken any steps to do so?

Accepted Answer

Contemplation

Answer

In the Contemplation stage, individuals are aware a problem exists and are considering change but have not committed to action.

Question 2

Reflective listening in a nutrition session is BEST described as:

Accepted Answer

Paraphrasing and mirroring the client's message to confirm understanding and empathy

Answer

Reflective listening involves restating what the client said in your own words to demonstrate understanding and encourage further sharing.

Question 3

A client's progress has plateaued and they express frustration. The LEAST helpful response from a nutritionist is:

Accepted Answer

Telling the client their lack of results is due to insufficient effort

Answer

Blaming the client damages the therapeutic relationship and ignores the many physiological and environmental factors that contribute to plateaus.

Question 4

When a nutritionist uses the 'ask-tell-ask' framework during a session, the purpose is to:

Accepted Answer

Elicit the client's prior knowledge, provide targeted information, then check comprehension

Answer

The ask-tell-ask framework ensures education is personalized, builds on existing knowledge, and confirms the client understood the information.

Question 5

Which of the following is considered a boundary violation in a professional nutritionist-client relationship?

Accepted Answer

Developing a romantic relationship with a current client

Answer

A romantic relationship with a current client constitutes a serious ethical boundary violation due to the power imbalance inherent in the professional relationship.

(ISSA) International Sports Sciences Association Certified Nutritionist Practice Test

(ISSA) International Sports Sciences Association Certified Nutritionist Practice Test

ISSA Communication & Client Relations 3