ISO AUDITOR Supplier & External Provider Auditing

Question 1

Under ISO 9001:2015, which clause addresses the control of externally provided processes, products, and services?

Accepted Answer

Clause 8.4

Answer

Clause 8.4 of ISO 9001:2015 specifically covers the control of externally provided processes, products, and services.

Question 2

Which criterion is MOST important when determining the type and extent of controls applied to an external provider?

Accepted Answer

The potential impact of the externally provided output on the organization's products and services

Answer

ISO 9001:2015 clause 8.4.1 requires that the type and extent of control reflect the potential impact on the organization's ability to consistently meet customer and applicable requirements.

Question 3

What information must an organization communicate to external providers before work commences, per ISO 9001:2015 clause 8.4.3?

Accepted Answer

Requirements for processes, products, or services and criteria for release

Answer

Clause 8.4.3 requires communicating requirements including specifications, acceptance criteria, and competence requirements so the provider can deliver conforming outputs.

Question 4

Which document type is most commonly used to formally establish quality requirements between an organization and an external provider?

Accepted Answer

Quality agreement or supplier quality manual

Answer

Quality agreements or supplier quality manuals formally document the quality requirements, responsibilities, and expectations agreed upon by both parties.

Question 5

When conducting a supplier audit, which audit approach focuses on evaluating the supplier's processes rather than only inspecting end products?

Accepted Answer

Process audit

Answer

A process audit evaluates how well the supplier's processes are controlled and capable of consistently producing conforming outputs, going beyond final product inspection.

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

ISO AUDITOR Supplier & External Provider Auditing