ISO AUDITOR Quality Management Systems & Principles 3

Question 1

During an audit, you find the organization has no documented procedure for handling nonconforming outputs. Which ISO 9001:2015 clause is most directly violated?

Accepted Answer

Clause 8.7

Answer

Clause 8.7 specifically requires documented information about actions taken on nonconforming outputs and the authority deciding how to deal with them.

Question 2

The 'continual improvement' principle differs from 'continuous improvement' in that it:

Accepted Answer

Allows for breakthrough improvements as well as incremental ones

Answer

Continual improvement encompasses both breakthrough and incremental improvements, whereas continuous implies an uninterrupted, steady pace of change.

Question 3

An auditor reviews an organization's quality objectives. Which characteristic is REQUIRED by ISO 9001:2015?

Accepted Answer

They must be consistent with the quality policy

Answer

ISO 9001:2015 Clause 6.2.1 requires that quality objectives be consistent with the quality policy, among other criteria.

Question 4

Which scenario best illustrates the 'process approach' as defined in ISO 9001:2015?

Accepted Answer

Interrelated processes are managed as a system with defined inputs, outputs, and interactions

Answer

The process approach involves managing interrelated processes as a coherent system, understanding how inputs and outputs link across the organization.

Question 5

ISO 9001:2015 requires organizations to retain documented information as evidence of competence. This falls under which clause?

Accepted Answer

Clause 7.2

Answer

Clause 7.2 (Competence) requires retaining documented information as evidence that people are competent to perform work affecting quality.

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

ISO AUDITOR Quality Management Systems & Principles 3