ISO AUDITOR Process Audit Techniques 2

Question 1

When using the turtle diagram technique during a process audit, what does the 'with what' axis represent?

Accepted Answer

Infrastructure, equipment, and tools

Answer

The 'with what' axis of a turtle diagram represents the infrastructure, equipment, tools, and physical resources needed to execute the process.

Question 2

An auditor observes that a process owner cannot explain how their process output connects to the next process's input. This best indicates a weakness in:

Accepted Answer

Process sequence and interaction

Answer

ISO 9001 clause 4.4 requires the organization to determine the sequence and interaction of processes; a process owner's inability to explain this reveals a gap there.

Question 3

Which sampling strategy is most appropriate when an auditor suspects a sporadic nonconformity that appears only on night shifts?

Accepted Answer

Stratified sampling targeting night-shift output

Answer

Stratified sampling isolates the suspected sub-population (night shift) to maximize the chance of detecting the suspected nonconformity.

Question 4

During a process audit, an auditor asks an operator to demonstrate a task rather than just describe it. This technique is called:

Accepted Answer

Observation

Answer

Observation is the audit technique of watching a process or activity being performed to verify actual practice against requirements.

Question 5

A process audit finds that risk-based thinking has not been applied to a critical process. Under ISO 9001:2015, this most directly violates:

Accepted Answer

Clause 6.1 — Actions to address risks and opportunities

Answer

Clause 6.1 explicitly requires the organization to determine risks and opportunities and plan actions to address them.

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

ISO AUDITOR Process Audit Techniques 2