ISO AUDITOR Management Review Agenda & Output 2

Question 1

Under ISO 9001:2015, which clause specifically requires top management to conduct management reviews?

Accepted Answer

Clause 9.3 — Management Review

Answer

Clause 9.3 of ISO 9001:2015 establishes the requirements for management review, including inputs, outputs, and frequency.

Question 2

During an audit, you find no documented outputs from the last management review. Which requirement has most likely been violated?

Accepted Answer

The organization must retain documented information as evidence of the results of management reviews.

Answer

ISO 9001:2015 Clause 9.3.3 requires retaining documented information as evidence of management review results.

Question 3

Which management review input relates to understanding whether QMS objectives are being achieved?

Accepted Answer

Performance and effectiveness of the QMS including quality objectives

Answer

ISO 9001:2015 Clause 9.3.2(b) requires review of the performance and effectiveness of the QMS, specifically including quality objectives.

Question 4

An auditor notes that the organization reviews customer satisfaction data only annually during management review. Which question best probes this finding?

Accepted Answer

Does the organization's context and risk level justify annual-only monitoring of customer satisfaction?

Answer

ISO 9001 does not prescribe frequency, but auditors must assess whether the chosen frequency is appropriate given the organization's context and risks.

Question 5

Which of the following is NOT listed as a required output of the management review under ISO 9001:2015?

Accepted Answer

Names and signatures of all attendees

Answer

ISO 9001:2015 Clause 9.3.3 requires decisions on improvement, QMS changes, and resource needs — attendee signatures are not a specified output.

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

ISO AUDITOR Management Review Agenda & Output 2