ISO 20000 Certification Practice Test
ISO 20000 Certification FREE ISO 20000 Certification Configuration Management Questions and Answers 2
What is the primary purpose of a Configuration Management Database (CMDB) in ISO 20000?
Select your answer
A
To store financial records for IT services
B
To maintain information about configuration items and their relationships
C
To track employee performance metrics
D
To document customer complaints
Hint