Leadership & Team Management Flashcards
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Read the first 7 Leadership & Team Management flashcards as text
According to Tuckman's model, which stage typically follows 'Storming' as a team establishes shared norms and working agreements?
Answer: Norming
In Tuckman's sequence Forming–Storming–Norming–Performing–Adjourning, Norming comes after Storming as members agree on roles and norms.
A supervisor gives a newly hired technician step-by-step instructions and checks work closely. Under Hersey-Blanchard Situational Leadership, which style is this?
Answer: Telling (Directing)
Low-readiness followers need high-task, low-relationship behavior, which is the Telling or Directing style.
Which leadership approach focuses on inspiring followers through a shared vision, intellectual stimulation, and individualized consideration?
Answer: Transformational leadership
Transformational leadership, described by Bass, includes idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.
A team member consistently misses deadlines. What should a manager do FIRST?
Answer: Meet privately to discuss the issue and identify root causes
A private conversation to understand causes is the appropriate first step before formal discipline.
In Herzberg's Two-Factor Theory, which of the following is considered a hygiene factor rather than a motivator?
Answer: Company policies and salary
Hygiene factors such as pay, policies, and working conditions prevent dissatisfaction but do not by themselves motivate.
Which conflict-resolution mode, according to the Thomas-Kilmann model, is high in both assertiveness and cooperativeness?
Answer: Collaborating
Collaborating seeks a win-win solution that fully satisfies both parties' concerns.
What is the PRIMARY purpose of a RACI matrix on a project team?
Answer: To clarify who is Responsible, Accountable, Consulted, and Informed for each task
A RACI chart assigns clear roles for each activity to prevent confusion and duplicated effort.
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