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Workforce Aptitude and Behavior Flashcards

6 cards from real IKM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Workforce Aptitude and Behavior flashcards as text

  1. What does emotional intelligence (EQ) measure?

    Answer: Ability to recognize, understand, and manage emotions

    EQ measures the ability to perceive, understand, manage, and use emotions effectively.

  2. Which conflict resolution style involves mutual concessions?

    Answer: Compromising

    Compromising involves both parties making concessions to reach middle ground.

  3. What is a behavioral interview question?

    Answer: Predicting future behavior based on past actions

    Behavioral questions assess how candidates handled real situations in the past.

  4. What is the Dunning-Kruger effect?

    Answer: Low-ability people overestimate competence; highly skilled underestimate

    People with limited knowledge overestimate ability while experts tend to underestimate.

  5. Which leadership style involves minimal team input?

    Answer: Autocratic

    Autocratic leadership involves unilateral decision-making with little team input.

  6. What is cognitive bias?

    Answer: Systematic deviation from rational judgment

    Cognitive biases are systematic patterns that cause errors in judgment and decision-making.