IICRC WRT Contents Manipulation and Pack-Out

Question 1

Before moving contents out of an affected room, what should the technician do first?

Accepted Answer

Inventory the items and photograph their condition

Answer

Documenting the items and their pre-existing condition protects the client and the contractor and supports the insurance claim.

Question 2

Why are blocks, foil, or plastic tabs placed under furniture legs on wet carpet?

Accepted Answer

To prevent finish transfer, stains, and further wicking

Answer

Furniture left on wet carpet can transfer dye and finish to it and wick moisture up the legs. Blocking prevents these problems.

Question 3

Before discarding items that are not salvageable, the technician should:

Accepted Answer

Obtain the owner's written authorization and document them

Answer

Items belong to the owner or insurer. The technician should document them and obtain written authorization before disposal.

Question 4

What is the main purpose of a pack-out?

Accepted Answer

To remove contents to protect them and allow cleaning, drying, and access to the structure

Answer

A pack-out moves contents to a safe location, often off-site, to protect them from damage and give technicians room to work.

Question 5

What should be done with a wet electronic device?

Accepted Answer

Do not power it on; have a qualified technician evaluate it

Answer

Powering a wet device can cause short circuits and shock. The technician should leave it off and refer it to a qualified electronics specialist.

IICRC WRT - Institute of Inspection, Cleaning and Restoration Certification Water Damage Restoration Technician Practice Test