ieGAT - IE Global Admissions Information Handling Scenarios Questions and Answers — Questions and Answers
Question 1: A company uses a formula to calculate a 'Priority Score' for IT support tickets. The score is calculated as: (Urgency * 3) + (Impact * 2) + (Age in days). Urgency and Impact are rated on a scale of 1 to 5. Based on the data below, which ticket has the highest Priority Score?
- Ticket #101
- Ticket #102
- Ticket #103
- Ticket #104 (Correct answer)
Correct answer: Ticket #104
To find the ticket with the highest priority, calculate the score for each: Ticket #101: (4*3) + (3*2) + 5 = 12 + 6 + 5 = 23. Ticket #102: (3*3) + (5*2) + 2 = 9 + 10 + 2 = 21. Ticket #103: (5*3) + (2*2) + 1 = 15 + 4 + 1 = 20. Ticket #104: (4*3) + (5*2) + 3 = 12 + 10 + 3 = 25. Ticket #104 has the highest score of 25.
Question 2: A project requires staffing from four departments: Engineering (E), Marketing (M), Sales (S), and Finance (F). The project lead has established the following scheduling rules for a critical planning day: 1) Engineering must have their meeting in the morning (9 AM or 10 AM). 2) The Sales meeting must happen at some point after the Marketing meeting. 3) The Finance meeting cannot be the first or the last meeting of the day. Which of the following schedules is valid?
- 9 AM: Engineering, 10 AM: Marketing, 11 AM: Finance, 12 PM: Sales (Correct answer)
- 9 AM: Marketing, 10 AM: Sales, 11 AM: Finance, 12 PM: Engineering
- 9 AM: Marketing, 10 AM: Finance, 11 AM: Sales, 12 PM: Engineering
- 9 AM: Engineering, 10 AM: Sales, 11 AM: Marketing, 12 PM: Finance
Correct answer: 9 AM: Engineering, 10 AM: Marketing, 11 AM: Finance, 12 PM: Sales
Let's evaluate each option against the rules: A is valid because Engineering is at 9 AM (morning), Sales (12 PM) is after Marketing (10 AM), and Finance (11 AM) is not first or last. B is invalid because Engineering is not in the morning. C is invalid because Engineering is not in the morning. D is invalid because the Sales meeting (10 AM) is before the Marketing meeting (11 AM).
Question 3: The table below shows the weekly performance metrics for a new online advertising campaign. 'CTR' stands for Click-Through Rate. Which week showed the largest percentage point *decrease* in CTR compared to the previous week?
- Week 2
- Week 3
- Week 4 (Correct answer)
- Week 5
Correct answer: Week 4
Calculate the change in CTR from the previous week for each option: Week 2: 3.5% - 3.0% = 0.5% increase. Week 3: 3.2% - 3.5% = 0.3% decrease. Week 4: 2.6% - 3.2% = 0.6% decrease. Week 5: 2.8% - 2.6% = 0.2% increase. The largest percentage point decrease was 0.6 points in Week 4.
Question 4: A logistics company categorizes shipments based on the following rules: A shipment is 'High Value' if its declared value is over €5,000. A shipment is 'Urgent' if its delivery timeframe is 24 hours or less. A shipment qualifies for 'Special Handling' only if it is both 'High Value' and 'Urgent'. Based on the manifest below, which shipment requires 'Special Handling'?
- Shipment A
- Shipment B (Correct answer)
- Shipment C
- Shipment D
Correct answer: Shipment B
To qualify for Special Handling, a shipment must meet two conditions: value > €5,000 AND timeframe ≤ 24 hours. Let's check each shipment: Shipment A: Value is high (€6,000) but timeframe is not urgent (48h). Fails. Shipment B: Value is high (€10,000) AND timeframe is urgent (24h). Qualifies. Shipment C: Value is not high (€4,500). Fails. Shipment D: Timeframe is urgent (12h) but value is not high (€5,000 is not *over* €5,000). Fails.
Question 5: The total research and development budget for a company is €500,000. A pie chart illustrates the allocation: 40% is for 'New Product Development', 30% for 'Existing Product Improvement', 20% for 'Fundamental Research', and 10% for 'Patents and Licensing'. What is the total amount of money allocated to 'Fundamental Research' and 'Patents and Licensing' combined?
- €100,000
- €200,000
- €150,000 (Correct answer)
- €250,000
Correct answer: €150,000
First, find the combined percentage for the two categories: 20% (Fundamental Research) + 10% (Patents and Licensing) = 30%. Next, calculate this percentage of the total budget: 30% of €500,000 is 0.30 * 500,000 = €150,000.
Question 6: A manager is evaluating four employees based on their performance scores from the last quarter. The final evaluation is based on a weighted average: 40% from the 'Quality Score', 40% from the 'Productivity Score', and 20% from the 'Teamwork Score'. Which employee has the highest final weighted score?
- Liam (Correct answer)
- Maria
- Chen
- Aisha
Correct answer: Liam
Calculate the weighted score for each employee: Liam: (90*0.4) + (85*0.4) + (95*0.2) = 36 + 34 + 19 = 89. Maria: (95*0.4) + (80*0.4) + (90*0.2) = 38 + 32 + 18 = 88. Chen: (85*0.4) + (95*0.4) + (80*0.2) = 34 + 38 + 16 = 88. Aisha: (80*0.4) + (90*0.4) + (100*0.2) = 32 + 36 + 20 = 88. Liam has the highest score of 89.
A company uses a formula to calculate a 'Priority Score' for IT support tickets.
The score is calculated as: (Urgency * 3) + (Impact * 2) + (Age in days).
Urgency and Impact are rated on a scale of 1 to 5.
Based on the data below, which ticket has the highest Priority Score?