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ieGAT - IE Global Admissions Test ieGAT - IE Global Admissions Information Handling Scenarios Questions and Answers

A company uses a formula to calculate a 'Priority Score' for IT support tickets.
The score is calculated as: (Urgency * 3) + (Impact * 2) + (Age in days).

Urgency and Impact are rated on a scale of 1 to 5.

Based on the data below, which ticket has the highest Priority Score?

Select your answer