Communication and Motivational Techniques Flashcards

In IAHC coaching, 'reflective listening' involves the coach:

Answer: Paraphrasing and mirroring the client's words to show understanding and deepen insight

Reflective listening is a core motivational interviewing skill where the coach mirrors and paraphrases to demonstrate understanding and help clients hear themselves more clearly.

A client says, 'I know I should exercise but I just can't find the time.' An IAHC coach using motivational interviewing would respond by:

Answer: Reflecting the ambivalence and exploring what 'can't' means to the client

MI principles direct coaches to roll with resistance by reflecting it curiously and exploring the client's meaning rather than arguing or advising.

Which of the following is a core principle of motivational interviewing (MI) as used in IAHC coaching?

Answer: Expressing empathy and supporting self-efficacy

MI's core principles include expressing empathy, developing discrepancy, rolling with resistance, and supporting self-efficacy to evoke intrinsic motivation.

What is 'change talk' in the context of motivational interviewing used by IAHC coaches?

Answer: Client statements that favor changing a problematic behavior

Change talk — statements where clients express desire, ability, reasons, or need to change — predicts behavior change and is actively elicited by MI-skilled coaches.

An IAHC coach uses affirmations during a session. What is the intended effect?

Answer: Recognizing specific client strengths and efforts to build confidence and self-efficacy

Genuine affirmations highlight client strengths and past successes, reinforcing self-efficacy and motivating continued effort.

In IAHC coaching communication, 'sustain talk' refers to:

Answer: Client language that argues for maintaining the status quo and not changing

Sustain talk reflects the client's ambivalence by expressing reasons to keep the unhealthy behavior, and coaches must respond skillfully without amplifying it.