Employee Relations Flashcards
6 cards from real Human Resources practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Employee Relations flashcards as text
What is 'at-will employment' exception based on 'implied contract'?
Answer: When employer statements in handbooks or verbal promises create a reasonable expectation of continued employment
Courts may find an implied contract exception when employer language in handbooks, policies, or verbal promises suggests job security.
What is 'retaliation' in the employment context?
Answer: Adverse employer action against an employee for engaging in protected activity such as filing an EEOC complaint
Employment retaliation occurs when an employer takes adverse action against an employee for participating in legally protected activities.
Which approach to conflict resolution involves a neutral third party helping parties reach their own agreement?
Answer: Mediation
Mediation uses a neutral facilitator to help disputing parties communicate and voluntarily reach a mutually acceptable resolution.
What is 'duty of good faith and fair dealing' as an exception to at-will employment?
Answer: Prohibition against terminating employees for bad-faith or malicious reasons
The implied covenant of good faith and fair dealing prevents employers from terminating employees in bad faith or with malicious intent.
What does 'organizational culture' refer to in HR?
Answer: The shared values, beliefs, behaviors, and norms that shape how work gets done in an organization
Organizational culture encompasses the shared assumptions, values, and practices that define how people behave within an organization.
What is an 'open-door policy' in employee relations?
Answer: A management practice encouraging employees to raise concerns directly with management at any level
An open-door policy encourages direct communication between employees and management to resolve concerns informally and quickly.