HI Integrated Shield Plans (IPs)

Question 1

What is an 'Integrated Shield Plan' (IP) in Singapore's health insurance landscape?

Accepted Answer

A plan that integrates MediShield Life (basic coverage) with an additional private insurance component, providing upgraded hospital coverage

Answer

A comprehensive standalone private health insurance plan

Answer

A plan integrating medical and dental coverage

Answer

A plan integrating CPF savings with private insurance premiums

Question 2

What ward class does the basic MediShield Life tier cover, and how do IPs extend this?

Accepted Answer

MediShield Life is benchmarked to B2/C wards in public hospitals; IPs can extend coverage to B1, A, or private hospital wards

Answer

MediShield Life covers private hospital wards; IPs only cover public hospitals

Answer

MediShield Life covers all ward classes equally

Answer

IPs reduce coverage to make it more affordable

Question 3

What is an 'IP rider' and what role does it play?

Accepted Answer

An additional insurance component purchased with an IP that covers deductibles, co-insurance, and other cost-sharing amounts, reducing out-of-pocket expenses

Answer

A motorcycle insurance add-on

Answer

A discount offered for multiple IP policies

Answer

A rider for pre-existing conditions coverage

Question 4

Why did MAS introduce mandatory co-payment requirements for IP riders from 2021?

Accepted Answer

To ensure insured persons retain some financial stake in healthcare decisions, encouraging cost-conscious behavior and reducing overconsumption of healthcare

Answer

To increase insurer profitability

Answer

To standardize premium rates across all IP providers

Answer

To reduce the number of IP riders available in the market

Question 5

Which Singapore private insurers are approved to offer Integrated Shield Plans?

Accepted Answer

Only MAS-approved insurers specifically designated for IPs — currently AIA, Aviva (now NTUC Income), AXA (now HSBC Life), Great Eastern, and Prudential

Answer

Any Singapore-registered insurer

Answer

All CPF-registered financial institutions

Answer

Any ASEAN insurer with a Singapore branch

Question 6

What is the 'pre-authorisation' requirement in some IP plans and why is it important for policyholders?

Accepted Answer

A requirement to obtain insurer approval before certain planned procedures or specialist referrals to ensure coverage and avoid surprise rejections

Answer

Authorization from MAS before purchasing an IP

Answer

Authorization from the CPF Board to use Medisave for IP premiums

Answer

Approval from a doctor before any hospitalisation