HCPC Clinical Governance 2

Question 1

What is the role of service user feedback in clinical governance?

Accepted Answer

Service user and public involvement is a core component, informing service improvements and ensuring care meets patient needs

Answer

Service user feedback is not relevant to clinical governance

Answer

Feedback should only be collected through formal complaints

Answer

Feedback is collected but has no influence on service delivery

Question 2

What is clinical effectiveness and why is it important in governance?

Accepted Answer

It means applying the best available evidence to ensure interventions achieve intended outcomes for service users

Answer

It refers to how quickly patients are discharged

Answer

It measures how cost-effective a treatment is

Answer

It only applies to pharmaceutical interventions

Question 3

How does the Duty of Candour relate to clinical governance?

Accepted Answer

It requires organisations and professionals to be open and honest with patients when things go wrong, including explaining what happened and apologising

Answer

It requires organisations to hide errors from patients to avoid lawsuits

Answer

It applies only to private healthcare providers

Answer

It is a voluntary code of practice with no legal standing

Question 4

What is a 'root cause analysis' (RCA) used for in clinical governance?

Accepted Answer

To systematically investigate the underlying causes of an adverse event or near-miss to prevent recurrence

Answer

To identify which individual staff member was at fault for an incident

Answer

To calculate the financial cost of clinical errors

Answer

To determine whether a patient's complaint is valid

Question 5

Which organisation is responsible for setting quality standards that support clinical governance in NHS England?

Accepted Answer

The National Institute for Health and Care Excellence (NICE)

Answer

The General Medical Council (GMC)

Answer

The British Medical Association (BMA)

Answer

The Health and Safety Executive (HSE)

Question 6

What is the significance of 'learning culture' within clinical governance?

Accepted Answer

It means creating an environment where staff feel safe to report errors and near-misses, enabling the organisation to learn and improve continuously

Answer

It refers to mandatory academic qualifications for all staff

Answer

It requires all staff to attend at least one conference per year

Answer

It is a training programme exclusively for junior staff