HCA Patient Rights and Communication 3

Question 1

An HCA notices bruising on an elderly patient that the family cannot explain. The HCA should:

Accepted Answer

Report findings to the charge nurse immediately

Answer

Unexplained injuries in vulnerable patients must be reported immediately as potential abuse or neglect.

Question 2

Using 'I' statements during difficult conversations with patients is effective because it:

Accepted Answer

Expresses the caregiver's feelings without accusing the patient

Answer

'I' statements communicate feelings and concerns without putting the patient on the defensive.

Question 3

A patient has a DNR (Do Not Resuscitate) order. During a routine visit the patient stops breathing. The HCA should:

Accepted Answer

Call the nurse and follow the care plan per the DNR

Answer

A valid DNR order means resuscitation should not be attempted; the HCA must notify the nurse and follow facility policy.

Question 4

Which action best demonstrates cultural competence in patient communication?

Accepted Answer

Asking patients about preferences related to their cultural beliefs

Answer

Asking patients about their cultural preferences shows respect and allows individualized, competent care.

Question 5

A patient's right to privacy means the HCA should:

Accepted Answer

Close curtains and knock before entering the room

Answer

Closing curtains and knocking before entry upholds the patient's right to privacy and dignity.

(HCA) Health Care Assistant Certification Practice Test