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HubSpot Administrator User Permissions & Security Flashcards

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  1. A sales manager wants to see all deals in the pipeline but not be able to delete any. Which permission combination achieves this?

    Answer: View All + no Delete on CRM objects

    Setting View All without granting Delete on CRM objects lets the manager see all deals while preventing deletions.

  2. Which HubSpot feature allows an admin to require users to log in using their company's identity provider?

    Answer: Single Sign-On (SSO)

    Single Sign-On (SSO) integrates HubSpot with an external identity provider so users authenticate through their company's system.

  3. A user is listed as a 'Super Admin' in HubSpot. What distinguishes this role from a standard admin?

    Answer: Super Admins have all permissions and cannot be restricted

    Super Admins have unrestricted access to all settings and features and their permissions cannot be limited by other admins.

  4. When using teams in HubSpot, what is the primary purpose of assigning a user to a team?

    Answer: To control which records they own and filter reporting by team

    Teams group users so that record ownership and reports can be filtered and segmented by team membership.

  5. An admin needs to prevent a specific user from exporting contact lists. Where is this setting controlled?

    Answer: Under the user's permissions in Users & Teams

    The export permission is a toggle within the individual user's or permission set's settings in Users & Teams.

  6. What happens to records owned by a deactivated HubSpot user?

    Answer: They remain in the CRM and can be reassigned to active users

    Deactivating a user does not delete their records; records stay in the CRM and an admin can reassign them.

  7. Which permission is required for a user to create and publish workflows in HubSpot?

    Answer: Automation > Workflows

    The Automation > Workflows permission specifically controls who can create, edit, and activate workflows.

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