GTP GTP Supplier Relations & Vendor Management 2

Question 1

A travel management company (TMC) is responsible for which core function in a corporate travel program?

Accepted Answer

Booking travel, providing reporting, and offering traveler support services

Answer

A TMC acts as the operational partner that executes bookings, delivers data, and supports travelers on behalf of the corporation.

Question 2

Which metric should a GTP professional use to evaluate an airline's performance under a preferred agreement?

Accepted Answer

Market share of bookings directed to the preferred carrier vs. target

Answer

Tracking market share versus commitment targets reveals whether the program is delivering volume that justifies the negotiated rates.

Question 3

What is the role of a Service Level Agreement (SLA) in a TMC contract?

Accepted Answer

It defines measurable performance standards the TMC must meet, with consequences for failure

Answer

SLAs hold the TMC accountable to specific standards such as response times, error rates, and reporting accuracy.

Question 4

When evaluating a new online booking tool (OBT) for corporate travel, which feature is MOST critical for policy compliance?

Accepted Answer

Automated enforcement of travel policy rules at the point of booking

Answer

Policy enforcement at the booking stage prevents out-of-policy purchases before they occur, reducing compliance failures.

Question 5

A corporation is consolidating its hotel program from 200 to 50 preferred properties. What is the PRIMARY benefit of this reduction?

Accepted Answer

Increased volume concentration drives deeper discounts and better service from fewer suppliers

Answer

Concentrating volume with fewer hotels strengthens negotiating leverage and typically yields better rates and amenities.

(GTP) Global Travel Professional Practice Test