GNA - Geriatric Nursing Assistant Resident Rights and Communication Questions and Answers

Question 1

A resident with significant hearing impairment is trying to understand the GNA's instructions for an upcoming procedure.
Which of the following is the most effective communication strategy for the GNA to use?

Accepted Answer

Facing the resident, speaking clearly at a normal pace, and using facial expressions.

Answer

Speaking very loudly and slowly directly into the resident's ear.

Answer

Writing down the entire conversation on a notepad.

Answer

Asking a family member to explain the procedure to the resident later.

Question 2

A resident informs the GNA that they wish to file a formal complaint about the care they are receiving. What is the GNA's primary responsibility in this situation?

Accepted Answer

To inform the resident of the facility's grievance procedure and notify the charge nurse.

Answer

To resolve the issue themselves to avoid formal paperwork.

Answer

To ask the resident's family to handle the complaint.

Answer

To tell the resident that complaining could cause problems with the staff.

Question 3

Which of the following actions by a GNA would be a violation of a resident's right to privacy and confidentiality under HIPAA?

Accepted Answer

Discussing a resident's medical condition with the physical therapist in the hallway.

Answer

Asking the resident for permission before closing their room door.

Answer

Reporting a change in a resident's condition to the charge nurse during report.

Answer

Using a computer with a privacy screen to access a resident's electronic health record.

Question 4

A new resident, who is alert and oriented, refuses to take a prescribed medication, stating, "I don't want that pill." What is the GNA's most appropriate initial action?

Accepted Answer

Respect the resident's decision, document the refusal, and report it to the nurse immediately.

Answer

Crush the pill and mix it in their applesauce to ensure they take it.

Answer

Explain to the resident that the doctor ordered it, so they must take it.

Answer

Tell them you will come back later when they are in a better mood.

Question 5

The right to be treated with dignity and respect includes which of the following?

Accepted Answer

Allowing a resident to choose their own clothing and hairstyle.

Answer

Requiring all residents to wake up at the same time for breakfast.

Answer

Addressing a resident by their first name without asking their preference.

Answer

Leaving a resident's door open during personal care without their permission.

Question 6

A GNA is caring for a resident who has a designated legal representative for healthcare decisions. The physician is explaining a new treatment plan. According to the principles of informed consent, who must be involved in this decision-making process?

Accepted Answer

The resident, to the extent practicable, and their legal representative.

Answer

Only the physician and the GNA.

Answer

Only the resident's legal representative.

Answer

Only the resident, as they are the one receiving care.

A resident with significant hearing impairment is trying to understand the GNA's instructions for an upcoming procedure.Which of the following is the most effective communication strategy for the GNA to use?

A resident with significant hearing impairment is trying to understand the GNA's instructions for an upcoming procedure.
Which of the following is the most effective communication strategy for the GNA to use?