GM Approved Parts 5

Question 1

Under GM's approved parts policy, which fluid type must always be used when servicing a GM automatic transmission under warranty?

Accepted Answer

GM-approved DEXRON transmission fluid (specific grade per application)

Answer

GM requires the specific grade of approved DEXRON fluid per the vehicle's application to maintain transmission warranty coverage.

Question 2

A dealership receives a batch of GM-branded parts from an unfamiliar third-party distributor at a steep discount. The parts department manager should:

Accepted Answer

Verify the distributor is an authorized GM parts supplier before accepting

Answer

GM parts should only be sourced from authorized distributors to prevent counterfeit parts from entering the service pipeline.

Question 3

What is the significance of a GM 'Production Part Approval Process' (PPAP) document for approved replacement parts?

Accepted Answer

It verifies the supplier's manufacturing process meets GM's quality and specification requirements

Answer

A PPAP document confirms that the supplier's entire manufacturing process has been validated to consistently produce parts meeting GM's quality requirements.

Question 4

When replacing a GM engine control module (ECM), why must the replacement unit be a GM-approved part rather than a generic programmed module?

Accepted Answer

Generic modules may not support GM's proprietary security protocols and calibration data

Answer

GM ECMs use proprietary security and calibration protocols; non-approved modules may not interface correctly with GM's vehicle systems.

Question 5

Which of the following best describes the role of an 'authorized GM Wholesale Parts Distributor' (WPD)?

Accepted Answer

A business approved by GM to supply genuine parts to independent repair shops

Answer

Authorized WPDs are approved by GM to distribute genuine parts to independent repair shops, extending the approved parts network beyond dealerships.

(GM) General Motors Certified Practice Test

(GM) General Motors Certified Practice Test

GM Approved Parts 5