GAF GAF Warranty Programs & Coverage 2 — Questions and Answers
Question 1: Approximately what percentage of US roofing contractors hold GAF Master Elite status?
- About 50%
- About 25%
- About 10%
- About 3% (Correct answer)
Correct answer: About 3%
Only about 3% of roofing contractors in the US achieve GAF Master Elite status, making it a rare and highly prestigious designation.
Question 2: Which action by a homeowner would most likely void a GAF roofing warranty?
- Painting the home's exterior walls
- Having unauthorized repairs made to the roof by a non-GAF contractor (Correct answer)
- Installing a satellite dish on a non-roof surface
- Adding a room addition to the home
Correct answer: Having unauthorized repairs made to the roof by a non-GAF contractor
Unauthorized modifications or repairs made by non-GAF contractors can void a GAF warranty because they compromise the integrity of the warranted roofing system.
Question 3: What must a GAF Master Elite contractor do annually to maintain their certification status?
- Complete GAF product training and maintain proper licensing and insurance (Correct answer)
- Install at least 100 roofs per year
- Purchase a minimum of $50,000 in GAF products annually
- Pass a written exam each year
Correct answer: Complete GAF product training and maintain proper licensing and insurance
Master Elite contractors must complete required GAF training and maintain valid licensing, insurance, and a strong customer reputation to retain their status.
Question 4: When a homeowner transfers a GAF warranty to a new property owner, what typically occurs?
- The warranty is completely voided
- The full remaining warranty transfers with no changes
- The warranty period may be reduced and a transfer fee may apply (Correct answer)
- The warranty automatically extends by 5 years
Correct answer: The warranty period may be reduced and a transfer fee may apply
GAF warranties can typically be transferred to a new owner, but the coverage period may be reduced and a transfer fee may be required per the warranty terms.
Question 5: What type of on-site verification does GAF perform for Golden Pledge warranty issuance?
- A homeowner self-inspection using a GAF checklist
- A virtual photo inspection reviewed by GAF staff
- A physical in-person inspection by a GAF-certified inspector (Correct answer)
- A third-party independent insurance inspection
Correct answer: A physical in-person inspection by a GAF-certified inspector
For Golden Pledge warranty issuance, GAF sends a certified inspector to physically examine the completed roof installation at the job site.
Question 6: Which GAF certification level is required to offer the System Plus Limited Warranty?
- Only Master Elite contractors
- GAF Certified or Master Elite contractors (Correct answer)
- Any licensed US roofing contractor
- Contractors with 10 or more years of experience
Correct answer: GAF Certified or Master Elite contractors
GAF's System Plus Warranty can be offered by both GAF Certified and Master Elite contractors who use qualifying GAF products.
GAF GAF Warranty Programs & Coverage 2
Approximately what percentage of US roofing contractors hold GAF Master Elite status?