Funeral Services Funeral Home Management 1 — Questions and Answers
Question 1: What is a 'General Price List' (GPL) in a funeral home?
- An inventory of caskets available
- A required itemized list of all funeral goods and services with prices (Correct answer)
- A menu of cremation packages
- A price comparison with competitors
Correct answer: A required itemized list of all funeral goods and services with prices
The General Price List (GPL) is an FTC-mandated document that itemizes the prices of all funeral goods and services offered by the funeral home.
Question 2: Which business structure provides the most liability protection for a funeral home owner?
- Sole proprietorship
- General partnership
- Limited Liability Company (LLC) (Correct answer)
- Joint venture
Correct answer: Limited Liability Company (LLC)
An LLC provides personal liability protection, meaning the owner's personal assets are generally shielded from business debts and legal claims.
Question 3: What is the primary role of a funeral director?
- Performing embalming procedures only
- Managing the business office
- Coordinating all aspects of funeral arrangements and services for families (Correct answer)
- Driving the hearse
Correct answer: Coordinating all aspects of funeral arrangements and services for families
A funeral director serves as the primary coordinator of all arrangements, guiding families through the funeral planning process and overseeing all services.
Question 4: What is 'at-need' funeral arrangement?
- Arrangements made years in advance
- Arrangements made at the time of death (Correct answer)
- Arrangements for a terminally ill patient
- A discounted funeral package
Correct answer: Arrangements made at the time of death
At-need funeral arrangements are made at the time of death, when the family is actively in need of immediate funeral services.
Question 5: What is the purpose of a 'combination unit' in funeral service?
- A vehicle that serves as both hearse and ambulance (Correct answer)
- A casket-vault combination product
- A dual embalming machine
- A multi-function planning software
Correct answer: A vehicle that serves as both hearse and ambulance
A combination unit is a vehicle designed to function as both a hearse for transporting the deceased and an ambulance for emergency medical calls.
Question 6: What is 'direct burial'?
- Burial immediately after embalming
- Disposition of the body without any formal funeral service (Correct answer)
- Burial in a veteran's cemetery
- Interment without a casket
Correct answer: Disposition of the body without any formal funeral service
Direct burial is the disposition of human remains without any formal viewing, visitation, or funeral service before interment.
Funeral Services Funeral Home Management 1
What is a 'General Price List' (GPL) in a funeral home?