FREE Walmart Knowledge Questions and Answers

A finance hold happens when:

The credit card was approved.

The system identifies an order as possibly fraudulent and holds it for 48 hours.

The order of the customer was canceled.

The item is no longer available.

Correct! Wrong!

How long does it take for a refund to be deposited back to a credit or debit card?

5 days

48 hours

30 days

24 hours

Correct! Wrong!

Which of the following problems does the Customer Resolution Team need to be notified about?

The customer is curious about the return policy for certain items.

After 5 business days, the authorization hold is not removed.

The customer is unable to place an order.

The customer threatens to contact the BBB.

Correct! Wrong!

Which of the following is not correct?

During the checkout process, customers can specify their shipping address.

The customer has the option of returning the goods to the store.

If an item is delivered late, the customer will automatically receive a discount.

We can make policy exceptions.

Correct! Wrong!

What is the name of the system where a refund should be processed?

Interceptas

Right Now

VCC

CCA

Correct! Wrong!

Choose the tool that we use to report fraudulent charges.

VCC

Right Now

None of these options are correct

CCA

Correct! Wrong!

Which of the following is not a valid payment method combination on Walmart.com?

Debit Card/ Credit Card

One Debit Card/Walmart Gift Card

Paypal

Three Gift Cards

Correct! Wrong!

FREE Walmart Knowledge Questions and Answers

A finance hold happens when:

How long does it take for a refund to be deposited back to a credit or debit card?

Which of the following problems does the Customer Resolution Team need to be notified about?

Which of the following is not correct?

What is the name of the system where a refund should be processed?

Choose the tool that we use to report fraudulent charges.

Which of the following is not a valid payment method combination on Walmart.com?

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A finance hold happens when:

How long does it take for a refund to be deposited back to a credit or debit card?

Which of the following problems does the Customer Resolution Team need to be notified about?

Which of the following is not correct?

What is the name of the system where a refund should be processed?

Choose the tool that we use to report fraudulent charges.

Which of the following is not a valid payment method combination on Walmart.com?

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