FREE Walmart Knowledge Questions and Answers

A finance hold happens when:

The system identifies an order as possibly fraudulent and holds it for 48 hours.

The item is no longer available.

The order of the customer was canceled.

The credit card was approved.

Correct! Wrong!

Which of the following is not correct?

The customer has the option of returning the goods to the store.

If an item is delivered late, the customer will automatically receive a discount.

During the checkout process, customers can specify their shipping address.

We can make policy exceptions.

Correct! Wrong!

How long does it take for a refund to be deposited back to a credit or debit card?

48 hours

30 days

24 hours

5 days

Correct! Wrong!

Choose the tool that we use to report fraudulent charges.

CCA

Right Now

None of these options are correct

VCC

Correct! Wrong!

What is the name of the system where a refund should be processed?

CCA

Interceptas

VCC

Right Now

Correct! Wrong!

Which of the following is not a valid payment method combination on Walmart.com?

Paypal

One Debit Card/Walmart Gift Card

Debit Card/ Credit Card

Three Gift Cards

Correct! Wrong!

Which of the following problems does the Customer Resolution Team need to be notified about?

The customer is curious about the return policy for certain items.

The customer is unable to place an order.

After 5 business days, the authorization hold is not removed.

The customer threatens to contact the BBB.

Correct! Wrong!

FREE Walmart Knowledge Questions and Answers

A finance hold happens when:

Which of the following is not correct?

How long does it take for a refund to be deposited back to a credit or debit card?

Choose the tool that we use to report fraudulent charges.

What is the name of the system where a refund should be processed?

Which of the following is not a valid payment method combination on Walmart.com?

Which of the following problems does the Customer Resolution Team need to be notified about?

FREE Walmart Maintenance Test Question and Answers

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FREE Walmart Order Management Questions and Answers

A finance hold happens when:

Which of the following is not correct?

How long does it take for a refund to be deposited back to a credit or debit card?

Choose the tool that we use to report fraudulent charges.

What is the name of the system where a refund should be processed?

Which of the following is not a valid payment method combination on Walmart.com?

Which of the following problems does the Customer Resolution Team need to be notified about?

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