FREE UNAR Effective Communication with Patients Questions and Answers

Question 1

During the course of taking a history, an example of a confrontational response would be

Accepted Answer

You are looking very upset. What is happening?"

Answer

T can see that you have been through a lot".

Answer

"I've been through this very thing myself.
"

Answer

"How terrible".

Question 2

You are working in a local health clinic and you've been thinking about asking out a former patient on a date. The most appropriate ethical response is:

Accepted Answer

forget it, once a patient always a patient.

Answer

We're just having dinner — it's not a problem.

Answer

Just wait six months, and then it will be OK

Answer

She obviously likes me, so it will be OK to date her

Answer

It depends on how "hot" she is.

Question 3

You think that one of your doctor colleagues is drinking too much alcohol and it's affecting her work. The most appropriate action to take is:

Accepted Answer

It depends on how "hot" she is

Answer

Join her for some drinks after work

Answer

Report her to the police.

Answer

Confront her in front of the rest of the practice

Answer

Refer her to an impaired physician's program

Question 4

At the beginning of an initial interview, the patient wants to discuss his perceptions of why he felt ill but the interviewer wants to know the chronology of his symptoms to complete the history interview. The interviewer should:

Accepted Answer

Allow him to complete his thoughts

Answer

Politely interrupt him and continue with closed-ended questions.

Answer

Inform him that time is of the essence

Answer

Inform him that an extra charge will be made if more time is needed for the interview.

Question 5

Mr. T, a 59-year old man, 12 months after the death of his wife of 35 years, reluctantly mentioned to his son that he wished he was dead, but would never do anything about these wishes. Concerned, the son took him to a psychiatrist for an evaluation. Which of the following is true?

Accepted Answer

Detailed questions about his suicidality are essential for prevention

Answer

Asking this man about his suicide may increase his risk.

Answer

Since this is a normal grief reaction, he should be left alone,

Answer

Euphemistic inquiries about his suicide risk will foster rapport.