TAM Identifying Intoxication & Intervention Techniques

Question 1

What is one common physical sign of intoxication?

Accepted Answer

Slurred speech

Answer

Rapid breathing

Answer

Dilated pupils

Answer

Frequent yawning

Question 2

What is an appropriate intervention technique for an intoxicated patron?

Accepted Answer

Offer food or water and speak calmly

Answer

Ignore them

Answer

Serve another drink

Answer

Ask them to leave immediately

Question 3

Which behavior may indicate a person is becoming intoxicated?

Accepted Answer

Aggressive or loud behavior

Answer

Reading quietly

Answer

Ordering food

Answer

Requesting water

Question 4

What should a server do if a guest insists on more alcohol but appears intoxicated?

Accepted Answer

Refuse service and explain politely

Answer

Serve them quickly

Answer

Call the police

Answer

Ignore their behavior

Question 5

Why is it important to monitor alcohol consumption levels?

Accepted Answer

To prevent over-service and liability

Answer

To encourage faster sales

Answer

To keep the bar busy

Answer

To improve customer loyalty

Question 6

Which of the following is a non-verbal cue of intoxication?

Accepted Answer

Swaying while standing

Answer

Wearing sunglasses

Answer

Wearing a coat indoors

Answer

Checking a phone often

Question 7

What should be the first step if a guest becomes belligerent?

Accepted Answer

Stay calm and avoid confrontation

Answer

Match their aggression

Answer

Offer them a drink

Answer

Call another guest for help

Question 8

When is it legally acceptable to serve an intoxicated person?

Accepted Answer

Never

Answer

If they are a regular

Answer

If they tip well

Answer

If they are with friends

Question 9

How can staff encourage safe alcohol consumption?

Accepted Answer

Encourage food and water with drinks

Answer

Only serve strong drinks

Answer

Serve as quickly as possible

Answer

Limit all patrons to one drink only