(QPSea) Queensland Police Service Entrance Assessment FREE QPSea Literacy: Reading Comprehension Questions and Answers
Read the following incident report excerpt and answer the question below. **Report Excerpt:** "At 22:30 hours on 15 July, attended a reported disturbance at 14 Archer Street, West End. Upon arrival, I observed a group of approximately five individuals in a heated verbal altercation on the footpath. I engaged the primary aggressor, a male in a red shirt, using verbal de-escalation techniques. The group dispersed shortly after my intervention without further incident. No offences were detected, and no property was damaged. I cleared the scene at 22:45 hours." What was the officer's primary action to resolve the situation?