NTN Police Situational Judgment & Problem Solving

Question 1

What should you do if you see a coworker violate protocol?

Accepted Answer

Report using procedure

Answer

Ignore it

Answer

Argue on spot

Answer

Tell others

Question 2

How do you resolve a conflict between team members?

Accepted Answer

Mediate fairly

Answer

Pick a side

Answer

Avoid it

Answer

Escalate immediately

Question 3

What to do when instructions are unclear?

Accepted Answer

Seek clarification

Answer

Guess task

Answer

Avoid work

Answer

Do nothing

Question 4

You arrive at a chaotic scene. What’s first?

Accepted Answer

Check safety

Answer

Call media

Answer

Blame people

Answer

Take notes

Question 5

What is a good way to handle a complaint?

Accepted Answer

Listen calmly

Answer

Argue back

Answer

Ignore it

Answer

Deny everything

Question 6

How to prioritize multiple tasks?

Accepted Answer

Urgent tasks first

Answer

Easiest first

Answer

Random order

Answer

Ask someone else

Question 7

What is a key part of teamwork?

Accepted Answer

Communication

Answer

Doing it alone

Answer

Blaming others

Answer

Avoiding meetings

Question 8

How should you react to criticism?

Accepted Answer

Use it constructively

Answer

Ignore it

Answer

Blame critic

Answer

Deny responsibility

Question 9

What is the best way to solve a recurring problem?

Accepted Answer

Identify and resolve root cause

Answer

Ignore it

Answer

Talk to peers

Answer

Guess solutions