Free NCMA Professional Responsibilities Questions and Answers

Question 1

Which of the following actions violates HIPAA regulations?

Accepted Answer

Discussing patient information with unauthorized individuals.

Answer

Storing patient records in a locked file cabinet.

Answer

Encrypting electronic patient records.

Answer

Verifying patient identity before releasing information.

Question 2

A patient refuses to undergo a specific procedure. What is the medical assistant’s appropriate response?

Accepted Answer

Notify the physician immediately and document the refusal.

Answer

Ignore the refusal and proceed with the procedure.

Answer

Force the patient to sign a consent form.

Answer

Reassure the patient and proceed anyway.

Question 3

If a medical assistant observes a coworker engaging in fraudulent billing practices, what is the most appropriate action?

Accepted Answer

Report the behavior to the appropriate supervisor or compliance officer.

Answer

Ignore the situation to avoid conflict.

Answer

Confront the coworker directly.

Answer

Document the behavior in a personal file for future reference.

Question 4

When performing duties as a medical assistant, which of the following is essential for maintaining professional boundaries with patients?

Accepted Answer

Maintaining a friendly but professional demeanor.

Answer

Sharing personal contact information with patients.

Answer

Accepting gifts or favors from patients.

Answer

Engaging in social media interactions with patients.

Question 5

What should a medical assistant do if they make a documentation error in a patient’s medical record?

Accepted Answer

Draw a single line through the error, initial it, and make the correction.

Answer

Erase the error and rewrite it correctly.

Answer

Scribble over the error to make it illegible.

Answer

Ignore the error and continue documenting.