Free MPH Master of Public Health: Organization of Health Services & Systems Questions and Answers

Question 1

Which of the following best describes the difficulties in creating strategic relationships in the healthcare industry?

Accepted Answer

Weak organizational structure unable to lead change

Answer

Willingness to work together toward goals without competition

Answer

Solid trusting relationships between partners and patients

Answer

Partners are fully committed to the vision and goals

Question 2

Which of the following best describes healthcare fragmentation?

Accepted Answer

Splintered healthcare can create waste and chaos.

Answer

Pulling together multiple providers for healthcare

Answer

A pooling together of resources for healthcare

Answer

Creates a smooth pattern of delivery of healthcare

Question 3

Taking care of the uninsured, lowering costs, enhancing patient and staff happiness, and which of the following are the driving motivations for strategic alliances in healthcare?

Accepted Answer

Caring for aging populations with many diseases

Answer

Containing the costs of prescriptions

Answer

Lifting the barriers to communication

Answer

Providing discounts for all patients over 65

Question 4

The process of creating strategic partnerships in the healthcare industry is dynamic and starts with .

Accepted Answer

An awareness of crisis which calls for change

Answer

An awareness of more providers in the region

Answer

The desire to capture all the healthcare business in the region

Answer

Need for more patients in the healthcare system

Question 5

Why could it be crucial to employ office personnel and providers from different cultural backgrounds?

Accepted Answer

Many patients will feel more comfortable in a healthcare setting where they see their culture represented in the staff.

Answer

Hiring culturally diverse providers and office staff will automatically make your healthcare setting culturally responsive.

Answer

It is actually not important to hire culturally diverse providers and office staff.

Answer

Culturally diverse providers and office staff provide more evidence-based medical care.

Question 6

Which of the following statements regarding providers gaining cultural competence is accurate?

Accepted Answer

Developing cultural competency is an ongoing task over the course of a career in medicine.

Answer

A provider can develop cultural competency by taking a webinar that covers all cultures.

Answer

It is the responsibility of each patient to help their providers develop cultural competency.

Answer

People from diverse cultures are already culturally competent as medical providers.

Question 7

What connection exists between culture and healthcare expertise in general?

Accepted Answer

Culture can have a strong effect on people's access to and understanding of healthcare.

Answer

Healthcare competency ultimately has nothing to do with culture, because it is objective and scientific.

Answer

Culture only affects healthcare competency in culturally specific settings like Indian reservations.

Answer

Some cultures are superior to others when it comes to developing skills for healthcare competency.