As a Foundation (F2) physician, you treat out-patient gastroenterology patients. You examine Helen, a 30-year-old patient who has had three appointments for irritable bowel syndrome (IBS). Helen breaks down in tears and says her life has been ruined by the severity of her symptoms. She says that your consultant, renowned gastroenterologist Professor Khan, doesn't care about her because he told her that there are far worse diagnoses and that she should just try to accept it. Choose the 3 most appropriate actions to take in this situation.
