COF Patient Management & Education

Question 1

Why is it important to educate patients on the use of orthotic devices?

Accepted Answer

To increase patient comfort and compliance

Answer

To avoid legal paperwork

Answer

To speed up appointments

Answer

To reduce inventory

Question 2

What should be included in patient instruction after fitting?

Accepted Answer

Device care, schedule, and safety info

Answer

Store device in freezer

Answer

Wear at night only

Answer

Don’t provide instructions

Question 3

When should a follow-up appointment be scheduled?

Accepted Answer

Based on provider recommendations

Answer

Only if the patient complains

Answer

After one year

Answer

Follow-ups are not needed

Question 4

What is the correct response if a patient reports discomfort?

Accepted Answer

Re-evaluate fit and provide education

Answer

Ignore the concern

Answer

Tell them to wear it longer

Answer

Refer them to another provider immediately

Question 5

Which method improves patient compliance?

Accepted Answer

Written and verbal instructions

Answer

Strict discipline

Answer

Punishment for non-use

Answer

No follow-up communication

Question 6

What should patients do if their device causes skin irritation?

Accepted Answer

Stop using and contact provider

Answer

Cover it with tape

Answer

Ignore the irritation

Answer

Apply lotion and continue

Question 7

Which of the following supports successful patient outcomes?

Accepted Answer

Setting clear usage expectations

Answer

Using trial and error

Answer

Unsupervised device use

Answer

Avoiding contact with the patient

Question 8

How can orthotic fitters reduce patient anxiety?

Accepted Answer

Explain and encourage questions

Answer

Avoid explaining anything

Answer

Use only medical terms

Answer

Rush through the appointment

Question 9

Why is documentation important after patient education?

Accepted Answer

To track provided instructions

Answer

So patients don’t call again

Answer

To prove the patient paid

Answer

It is not necessary