FREE CHAA Patient Identification & Identity Theft Questions and Answers

Question 1

According to The Joint Commission's National Patient Safety Goals, what is the minimum number of patient identifiers that must be used when providing care, treatment, or services?

Accepted Answer

Two

Answer

One

Answer

Three

Answer

Four

Question 2

While registering a patient, you notice the photo on their driver's license does not appear to match the person standing in front of you. What is the most appropriate next step?

Accepted Answer

Ask for a second form of photo identification and follow facility protocol.

Answer

Accuse the patient of using a fake ID.

Answer

Ignore the discrepancy to avoid offending the patient.

Answer

Refuse service and ask the patient to leave immediately.

Question 3

The primary purpose of the federal Red Flags Rule is to:

Accepted Answer

Help organizations detect, prevent, and mitigate medical identity theft.

Answer

Ensure patients pay their bills on time.

Answer

Standardize the format of medical records across all hospitals.

Answer

Regulate the amount of information that can be collected from a patient.

Question 4

An established patient arrives for an appointment but refuses to provide their photo ID, stating that the staff should know them by now. What is the best response?

Accepted Answer

Politely explain that it is a hospital policy to verify identity for their protection at every visit.

Answer

Proceed with registration without the ID to maintain patient satisfaction.

Answer

Refuse to register the patient until they comply with the request.

Answer

Ask the patient to write a letter of complaint to management.

Question 5

What is a major patient safety risk associated with creating a duplicate medical record for an existing patient?

Accepted Answer

It can lead to a fragmented medical history and potential clinical errors.

Answer

It slightly increases the hospital's data storage costs.

Answer

It makes the billing process more efficient for the patient.

Answer

It improves the patient's ability to access their health information.

Question 6

Some healthcare facilities use biometrics for patient identification. Which of the following is an example of a biometric identifier?

Accepted Answer

Patient's fingerprint

Answer

Patient's home address

Answer

Patient's insurance card

Answer

Patient's medical record number