CCA Pastoral Care & Counseling Skills

Question 1

What is a key element of active listening?

Accepted Answer

Maintaining eye contact

Answer

Interrupting to give advice

Answer

Avoiding eye contact

Answer

Changing the subject

Question 2

Why is empathy important in pastoral counseling?

Accepted Answer

To understand and share feelings

Answer

To avoid deep emotional issues

Answer

To offer sympathy from a distance

Answer

To create emotional barriers

Question 3

What is the purpose of a spiritual assessment?

Accepted Answer

To identify spiritual needs

Answer

To diagnose mental illness

Answer

To schedule appointments

Answer

To complete medical records

Question 4

Which response is most appropriate when someone expresses grief?

Accepted Answer

Simply being present and listening

Answer

Telling them to move on quickly

Answer

Advising them to stay busy

Answer

Comparing their loss to others

Question 5

How should confidentiality be handled in pastoral care?

Accepted Answer

Kept private unless safety is a concern

Answer

Always shared with the command

Answer

Never recorded

Answer

Only shared with close friends

Question 6

What is the main goal of pastoral counseling?

Accepted Answer

To offer spiritual and emotional support

Answer

To prescribe medication

Answer

To enforce religious rules

Answer

To manage scheduling conflicts