So I've been working in IT support for about three years now and finally decided to pursue a formal certification. The problem is I have no idea how to structure my prep. I've been poking around online and found some decent resources, but I'm honestly not sure if I'm covering the right material or just spinning my wheels.
I started working through an IT and Technology DevOps & Automation practice test last week and got a 61% on my first attempt. Some of the automation concepts tripped me up — I know the basics but the exam-style questions phrase things in a way I wasn't expecting. Is that score typical for someone just starting out, or am I further behind than I thought?
Mostly looking for a realistic study guide structure and any exam tips from people who've actually passed. How many hours per week did you put in, and how long did it take before you felt genuinely ready? Shooting for at least a 75% before I schedule the real thing.
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