ExxonMobil Test Situational Judgment 2 — Questions and Answers
Question 1: A new employee asks for your help understanding a complex procedure but you are busy. What is the BEST response?
- Set aside a few minutes to help or schedule a time when you can give proper guidance (Correct answer)
- Tell them to figure it out from the manual
- Refer them to someone else without following up
- Give a very brief answer and continue your work
Correct answer: Set aside a few minutes to help or schedule a time when you can give proper guidance
Supporting team members' learning ensures safety and operational effectiveness, which outweighs short-term busyness.
Question 2: You are presenting data to management that shows your project is behind schedule. How should you present this?
- Present the facts honestly, explain the causes, and propose a recovery plan (Correct answer)
- Only present positive data points and omit the delays
- Blame team members for the delays
- Postpone the meeting until the situation improves
Correct answer: Present the facts honestly, explain the causes, and propose a recovery plan
Honest reporting with a recovery plan demonstrates accountability and leadership.
Question 3: A contractor on-site is not wearing the required PPE. You are not their direct supervisor. What is the BEST action?
- Politely remind them of the PPE requirement and report to the site safety officer (Correct answer)
- Ignore it since they are a contractor, not your employee
- Report to their company's HR department first
- Only act if you see an incident happen
Correct answer: Politely remind them of the PPE requirement and report to the site safety officer
Safety is everyone's responsibility regardless of employment status — address and escalate PPE violations.
Question 4: Your team has been asked to cut costs by 10% without reducing output quality. What is your FIRST step?
- Analyze current expenditures to identify inefficiencies and waste (Correct answer)
- Reduce headcount immediately
- Lower quality standards on non-critical outputs
- Delay non-essential maintenance
Correct answer: Analyze current expenditures to identify inefficiencies and waste
A data-driven analysis of spending identifies cost reduction opportunities without compromising quality or safety.
Question 5: You receive a phone call from someone claiming to be from IT asking for your system password to fix a technical issue. What do you do?
- Decline to share your password and verify the request through official IT channels (Correct answer)
- Provide the password since the caller knows your name and department
- Give partial password information to test them
- Ignore the call and not report it
Correct answer: Decline to share your password and verify the request through official IT channels
Legitimate IT staff never need your password; this is likely a social engineering attempt that must be reported.
Question 6: Your project requires using a chemical you have not worked with before. What is the MOST responsible approach?
- Review the Safety Data Sheet (SDS) and complete required training before use (Correct answer)
- Use it cautiously based on general knowledge
- Ask a colleague to use it on your behalf
- Proceed if the quantity is small
Correct answer: Review the Safety Data Sheet (SDS) and complete required training before use
Reading the SDS and completing required training ensures safe handling and compliance with regulations.
ExxonMobil Test Situational Judgment 2
A new employee asks for your help understanding a complex procedure but you are busy.
What is the BEST response?