ESOL ESOL Business English 1

Question 1

Which phrase is most appropriate when starting a formal business email in the US?

Accepted Answer

To Whom It May Concern,

Answer

'To Whom It May Concern,' is a standard formal salutation used when the recipient's name is unknown.

Question 2

What does the business term 'deadline' mean?

Accepted Answer

The final date by which a task must be completed

Answer

A deadline is the latest date or time by which something must be finished or submitted.

Question 3

Which is the correct way to politely decline a meeting invitation in a US workplace?

Accepted Answer

Thank you for the invite; unfortunately, I have a prior commitment.

Answer

Professional decline messages thank the sender and give a brief, polite reason.

Question 4

What does 'CC' mean in a business email?

Accepted Answer

Carbon Copy

Answer

CC stands for Carbon Copy, meaning additional recipients are copied on the same email.

Question 5

Which word best completes this sentence: 'Please _____ the attached report before our meeting.'

Accepted Answer

review

Answer

'Review' means to examine or assess something carefully, which is appropriate here.

(ESOL) English to Speakers of Other Languages Practice Test