System & Workflow Analysis Questions and Answers Flashcards
6 cards from real Epic Skills Assessment practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 System & Workflow Analysis Questions and Answers flashcards as text
In Epic's Ambulatory module (clinic setting), what is a 'Pool' in the context of In Basket?
Answer: A shared In Basket that multiple staff members can monitor and respond to
An In Basket Pool is a shared message queue that a team of staff (e.g., a nursing pool) can all monitor and triage, ensuring no message goes unanswered when individuals are unavailable.
What does 'Epic Upgrade' typically involve in an operational context?
Answer: A scheduled software version upgrade affecting all modules, requiring testing, training, and go-live support
Epic upgrades involve moving to a new software version, which requires testing new functionality, updating documentation, retraining affected staff, and coordinating a go-live with Epic support.
Which Epic tool is used to track a patient's progress through a standardized treatment plan with time-based milestones?
Answer: Epic Care Paths (Care Plans)
Epic Care Paths (or Care Plans) define structured treatment workflows with milestones, order sets, and tasks at specific timepoints (e.g., post-surgical recovery days 1–5).
A process analysis finds that 40% of Epic orders are placed after a 2-minute delay because providers must search for each order individually. Which configuration change would most directly address this?
Answer: Building or updating preference lists and order sets for commonly placed orders
Preference lists and order sets allow providers to find commonly used orders in one or two clicks, dramatically reducing search time.
In Epic's inpatient setting, what is a 'Bed Board' used for?
Answer: Visualizing bed availability, patient status, and housekeeping readiness across the hospital in real time
The Bed Board (Epic ADT) provides a real-time visual display of all beds, their occupancy status, patient acuity, and housekeeping status — enabling efficient bed placement and throughput management.
Which process describes the correct sequence for Epic's medication reconciliation at admission?
Answer: Collect home medication list → reconcile in Epic → resolve discrepancies with prescriber → document final reconciled list
Medication reconciliation involves gathering the current home medication list, comparing it to ordered medications, resolving discrepancies with the prescriber, and documenting the final list in Epic.