System & Workflow Analysis Questions and Answers Flashcards
6 cards from real Epic Skills Assessment practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 System & Workflow Analysis Questions and Answers flashcards as text
In Epic's patient registration workflow, which identifier is permanent and uniquely identifies a patient across all encounters?
Answer: Medical Record Number (MRN)
The MRN (Medical Record Number) is the permanent, enterprise-wide patient identifier in Epic. The CSN (Contact Serial Number) is per-encounter.
A hospital implements a new order set in Epic for sepsis management. Which governance process should precede go-live?
Answer: Approval by clinical informatics, pharmacy, and physician stakeholders; then testing in a non-production environment
Clinical content must go through governance review, multidisciplinary approval, and QA testing in a test environment before production deployment.
What is the purpose of Epic's 'Downtime Procedures' module?
Answer: To provide read-only access and paper-based workflows during system outages
Downtime procedures provide access to pre-printed or read-only downtime reports so clinical care can continue safely when Epic is unavailable.
In Epic's Care Everywhere network (eHealth Exchange), what is being shared between organizations?
Answer: Patient clinical records including notes, labs, imaging, and medications
Care Everywhere enables sharing of clinical records (notes, labs, results, medication lists) between Epic and non-Epic organizations using standards like HL7, FHIR, and CDA.
Which Epic module handles charge capture and ensures services rendered are billed to payers correctly?
Answer: Epic Resolute Billing
Epic Resolute is the billing module — covering professional billing (Resolute PB) and hospital billing (Resolute HB) for charge capture, claim submission, and payment processing.
A clinical workflow analysis reveals that nurses are spending 20 extra minutes per shift navigating between multiple Epic screens. What Epic feature could most improve this?
Answer: Customizing a personalized workflow using Epic's Activity Tabs and workspace configuration
Epic's workspace customization (activity tabs, preferred views, SmartTools) allows users to configure their environment for maximum efficiency, reducing unnecessary navigation.