Role-Based Scenario Problems Questions and Answers Flashcards
6 cards from real Epic Skills Assessment practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Role-Based Scenario Problems Questions and Answers flashcards as text
A physician attempts to prescribe a medication to a patient but receives a 'Drug-Allergy Interaction' alert in Epic CPOE. What is the correct action?
Answer: Review the alert, document clinical justification if overriding, or choose an alternative medication
BestPractice Advisories (BPAs) require clinical evaluation. The provider should review, document justification if overriding, or select an alternative to ensure patient safety.
A nurse documents a medication as administered but the patient later reports not receiving it. What Epic tool helps investigate this discrepancy?
Answer: eMAR audit trail
The eMAR (electronic Medication Administration Record) audit trail records every documentation action including who charted, when, from which workstation, and any edits or corrections.
A registration clerk accidentally enters an incorrect date of birth for a new patient in Epic. What is the correct process to fix this?
Answer: Edit the demographic field directly with a note explaining the correction
Corrections should be made in the existing record with appropriate documentation. Creating duplicate records causes patient safety risks due to split medical history.
A scheduler notices a provider's template allows 15-minute appointment slots for a procedure that takes 30 minutes. Patients are consistently running late. What action should the scheduler take?
Answer: Request a template modification from the scheduling supervisor or provider
Template mismatches cause chronic lateness and patient dissatisfaction. The correct action is to escalate for a template correction to align slot duration with actual procedure time.
A pharmacist reviewing orders in Epic notices a duplicate medication order — the same drug ordered twice under different names (brand and generic). What should happen?
Answer: Contact the prescribing provider to clarify and cancel one order
Duplicate orders — even under different names — require pharmacist intervention. The pharmacist should contact the provider for clarification before acting, following the five rights of medication safety.
A care coordinator sees that a patient's discharge instructions were printed but not documented as given in the After Visit Summary (AVS). What is the risk?
Answer: Risk of readmission due to patient not understanding discharge plan
If patient education isn't documented in Epic, there's no verified record that the patient received and understood their discharge instructions — a key factor in preventable readmissions.