Epic Skills Assessment Role-Based Scenario Problems Questions and Answers Flashcards
6 cards from real Epic Skills Assessment practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Epic Skills Assessment Role-Based Scenario Problems Questions and Answers flashcards as text
A lab technician receives a specimen in Epic with a mismatched patient identifier on the label versus the order. What is the correct course of action?
Answer: Reject the specimen and request a new collection
Specimen identity mismatches require rejection and recollection to prevent potentially dangerous misidentification errors.
A scheduler is booking a procedure that requires prior authorization. The authorization status in Epic shows 'pending.' What should the scheduler do?
Answer: Schedule the procedure but block it from being performed until authorized
Scheduling with a block ensures the patient gets a timely appointment while preventing the procedure from occurring without proper authorization.
A nurse manager is reviewing Epic reports and notices that one unit consistently has incomplete nursing assessments. What Epic tool would best help identify the root cause?
Answer: Reporting Workbench to pull completion rate data by user and shift
Reporting Workbench allows detailed analysis by user, shift, and time period to pinpoint where documentation gaps occur.
A clinical analyst is building a Best Practice Alert (BPA) in Epic for sepsis screening. A provider complains the alert fires too frequently on low-risk patients. What is the most appropriate adjustment?
Answer: Add additional clinical criteria to narrow the trigger logic
Refining trigger criteria reduces false positives while maintaining the clinical safety purpose of the sepsis screening alert.
A health information management (HIM) specialist receives a request to amend a patient's medical record in Epic. The provider disagrees with the amendment. What is the correct process?
Answer: Allow the patient to submit a statement of disagreement that is attached to the record
Federal regulations require that when an amendment is denied, the patient has the right to submit a statement of disagreement that becomes part of the permanent record.
A revenue cycle analyst notices that a high volume of claims for a specific department are being denied due to missing modifiers in Epic. What is the best systemic fix?
Answer: Build a charge review rule in Epic that flags missing modifiers before claim submission
Automated charge review rules catch missing modifiers at the source, preventing denials systematically rather than relying on manual intervention.