Epic Skills Assessment Role-Based Scenario Problems Questions and Answers Flashcards
6 cards from real Epic Skills Assessment practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Epic Skills Assessment Role-Based Scenario Problems Questions and Answers flashcards as text
A nurse notices that a patient's medication list in Epic shows a duplicate order for the same antibiotic. What is the most appropriate first step?
Answer: Verify with the prescribing provider before administering
Duplicate medication orders require provider verification before any action to ensure patient safety and accurate documentation.
During an Epic go-live, a registration clerk cannot find the correct insurance plan in the payor list. What should the clerk do?
Answer: Contact the help desk and document the issue in the patient record
Contacting the help desk ensures the correct plan is added while documenting the issue prevents revenue cycle delays.
A physician is using Epic's In Basket and receives a patient message requesting a controlled substance refill. What workflow should the physician follow?
Answer: Review the patient's prescription history and PDMP before responding
Reviewing prescription history and the Prescription Drug Monitoring Program is required before authorizing any controlled substance refill.
A medical assistant is rooming a patient and notices the problem list contains a resolved condition still marked as active. What is the correct action in Epic?
Answer: Change the status from active to resolved and document the date
Changing the status to resolved with a date maintains the clinical history while accurately reflecting the patient's current health.
A billing specialist discovers that a charge was posted to the wrong encounter in Epic. What is the proper resolution workflow?
Answer: Void the charge and repost it to the correct encounter
Voiding and reposting ensures the charge audit trail remains intact while correcting the encounter association.
A pharmacist receives an electronic prescription in Epic that triggers a severe drug-drug interaction alert. The alert level is classified as critical. What should the pharmacist do?
Answer: Place the prescription on hold and contact the prescribing provider
Critical drug-drug interaction alerts require pharmacist-provider communication before dispensing to ensure patient safety.