Epic Skills Assessment Role-Based Scenario Problems Questions and Answers 2

Question 1

A physician attempts to prescribe a medication to a patient but receives a 'Drug-Allergy Interaction' alert in Epic CPOE. What is the correct action?

Accepted Answer

Review the alert, document clinical justification if overriding, or choose an alternative medication

Answer

Override the alert without review

Answer

Ignore the alert and complete the order

Answer

Contact IT to disable the alert

Question 2

A nurse documents a medication as administered but the patient later reports not receiving it. What Epic tool helps investigate this discrepancy?

Accepted Answer

eMAR audit trail

Answer

Scheduling module

Answer

Revenue cycle dashboard

Answer

MyChart portal

Question 3

A registration clerk accidentally enters an incorrect date of birth for a new patient in Epic. What is the correct process to fix this?

Accepted Answer

Edit the demographic field directly with a note explaining the correction

Answer

Delete the patient record and re-register

Answer

Leave the error to avoid audit log complications

Answer

Create a duplicate patient record with the correct DOB

Question 4

A scheduler notices a provider's template allows 15-minute appointment slots for a procedure that takes 30 minutes. Patients are consistently running late. What action should the scheduler take?

Accepted Answer

Request a template modification from the scheduling supervisor or provider

Answer

Continue booking 15-minute slots to maximize volume

Answer

Double-book every slot to compensate

Answer

Cancel all affected appointments

Question 5

A pharmacist reviewing orders in Epic notices a duplicate medication order — the same drug ordered twice under different names (brand and generic). What should happen?

Accepted Answer

Contact the prescribing provider to clarify and cancel one order

Answer

Dispense both orders

Answer

Cancel the generic order automatically

Answer

Bill the patient for both orders

Question 6

A care coordinator sees that a patient's discharge instructions were printed but not documented as given in the After Visit Summary (AVS). What is the risk?

Accepted Answer

Risk of readmission due to patient not understanding discharge plan

Answer

No risk — printing is sufficient

Answer

Risk of billing errors only

Answer

Risk of duplicate chart entries