Epic Skills Assessment Order Entry and Results 1 — Questions and Answers
Question 1: In a CPOE system, what is an 'orderable' vs. a 'test component'?
- An orderable is what the provider orders (e.g., 'Comprehensive Metabolic Panel'); test components are the individual results it produces (Na, K, BUN, glucose, etc.) (Correct answer)
- An orderable is a nursing task; a test component is a physician order
- Orderables are only medications; test components are all other orders
- They are interchangeable terms for the same item
Correct answer: An orderable is what the provider orders (e.g., 'Comprehensive Metabolic Panel'); test components are the individual results it produces (Na, K, BUN, glucose, etc.)
When a provider orders a panel (orderable), the laboratory performs multiple individual tests. The components are the discrete result values returned. Understanding this distinction is important for configuring order catalogs and result displays.
Question 2: What is the purpose of an 'order priority' (STAT, Routine, ASAP) in order entry?
- To communicate urgency to the performing department, determining turnaround time expectations and workflow prioritization (Correct answer)
- To determine the billing cost level of the order
- To indicate which provider has authority to place the order
- To specify which time of day the order is performed
Correct answer: To communicate urgency to the performing department, determining turnaround time expectations and workflow prioritization
Order priorities communicate clinical urgency: STAT (immediate, life-threatening) → ASAP (urgent but not immediately life-threatening) → Routine (standard turnaround). Labs, radiology, and pharmacy use priorities to triage their workloads.
Question 3: What is a 'standing order,' and how does it differ from a 'PRN order'?
- A standing order is given on a schedule (every 8 hours); a PRN order is given as needed based on specific conditions (if pain ≥4, give analgesic) (Correct answer)
- Standing orders require physician signature each time; PRN orders do not
- PRN orders are standing orders placed on hold
- They are identical but used in different departments
Correct answer: A standing order is given on a schedule (every 8 hours); a PRN order is given as needed based on specific conditions (if pain ≥4, give analgesic)
Standing orders are administered at scheduled intervals (q8h, BID, daily). PRN (pro re nata = 'as needed') orders are given when specific conditions are met, allowing nurses to administer without calling the physician each time, within defined parameters.
Question 4: What is a 'reflexive test' in laboratory order management?
- A test that is automatically added by the lab based on a preliminary result — e.g., if urinalysis is abnormal, urine culture is reflexed without a new order (Correct answer)
- A test that is cancelled if the patient doesn't respond to initial treatment
- A repeated lab test performed at the same time every day
- A test that is ordered in response to a physician order regardless of results
Correct answer: A test that is automatically added by the lab based on a preliminary result — e.g., if urinalysis is abnormal, urine culture is reflexed without a new order
Reflex testing automatically adds downstream tests when initial results meet specified criteria. For example, a positive hepatitis B surface antigen automatically reflexes to additional hepatitis B tests. This reduces delayed diagnosis without requiring extra provider orders.
Question 5: What does 'results routing' refer to in an EHR's laboratory workflow?
- The configuration determining which provider's inbox receives which results based on ordering provider, patient assignment, department, and result criticality (Correct answer)
- The physical transport route for lab specimens from floor to laboratory
- The process of transmitting results to the patient portal only
- The network pathway for transmitting result data between systems
Correct answer: The configuration determining which provider's inbox receives which results based on ordering provider, patient assignment, department, and result criticality
Results routing rules determine who receives lab, radiology, and other results in their EHR inbox. Routing considers: ordering provider, covering provider, care team role, and result criticality. Critical values are routed urgently to the responsible provider.
Question 6: What is a 'verbal order' in clinical practice, and what documentation requirements apply?
- An order communicated verbally by a provider to an authorized receiver (nurse/pharmacist), which must be documented in the EHR and cosigned by the ordering provider within the required timeframe (Correct answer)
- An order placed without any documentation required
- Any order communicated face-to-face rather than in writing
- An order that only applies until the physician can write a formal order
Correct answer: An order communicated verbally by a provider to an authorized receiver (nurse/pharmacist), which must be documented in the EHR and cosigned by the ordering provider within the required timeframe
Verbal orders (VOs) and telephone orders (TOs) are placed by a provider verbally and transcribed by an authorized clinician (RN, pharmacist). The receiving clinician documents the order and reads it back for verification. The ordering provider must cosign within the organization-defined timeframe (typically 24-48 hours).
Question 7: What is the purpose of a 'specimen label' in the laboratory order process?
- To positively identify the specimen with patient name, MRN, date/time of collection, and test ordered, linking it to the correct order for chain of custody and result reporting (Correct answer)
- To indicate the department that placed the order
- To show the billing code for the laboratory test
- To display storage temperature requirements for the specimen
Correct answer: To positively identify the specimen with patient name, MRN, date/time of collection, and test ordered, linking it to the correct order for chain of custody and result reporting
Specimen labels enable positive patient identification throughout the pre-analytic, analytic, and post-analytic phases. Mislabeled specimens can result in wrong results attributed to wrong patients — a serious patient safety event. Many facilities require two-identifier labels.
Question 8: In radiology order management, what is a 'clinical indication,' and why is it required?
- The clinical reason for ordering the imaging study, required to justify appropriateness, guide the radiologist's interpretation, and support insurance authorization (Correct answer)
- The name of the referring physician
- The technical parameters for the imaging equipment
- The patient's insurance information for prior authorization
Correct answer: The clinical reason for ordering the imaging study, required to justify appropriateness, guide the radiologist's interpretation, and support insurance authorization
Clinical indication (reason for study) is required because: it guides the radiologist's interpretation, supports clinical appropriateness criteria (Choosing Wisely, ACR guidelines), is required by most insurers for prior authorization, and is legally documented in the radiology report.
Question 9: What is 'order expiration' in medication management, and why do orders expire?
- Orders are automatically discontinued after a defined period (e.g., controlled substances every 72 hours, antibiotics every 7 days) requiring re-evaluation and renewal to prevent indefinite continuation (Correct answer)
- Orders expire when the patient leaves the hospital
- Orders expire when the medication is dispensed once
- Orders expire only when the prescriber cancels them
Correct answer: Orders are automatically discontinued after a defined period (e.g., controlled substances every 72 hours, antibiotics every 7 days) requiring re-evaluation and renewal to prevent indefinite continuation
Automatic stop orders (expiring orders) require providers to actively re-evaluate and re-order medications at defined intervals. This prevents indefinite continuation of medications like antibiotics, controlled substances, and blood products without clinical review.
Question 10: What is a 'cumulative results' view in an EHR lab results display?
- A table showing the same test results over multiple dates, allowing trend analysis and comparison of how values have changed over time (Correct answer)
- A list of all tests ordered for a patient during one encounter
- The total cost accumulated from all laboratory tests ordered
- A report showing all pending (not yet resulted) orders
Correct answer: A table showing the same test results over multiple dates, allowing trend analysis and comparison of how values have changed over time
Cumulative results displays (flowsheets, trend views) show the same lab values across multiple draws over time. A clinician can immediately see a potassium trending down from 4.2 → 3.8 → 3.2 over three days and take appropriate action.
Question 11: What is a 'radiology reading' workflow, and what does the 'wet read' vs. 'final report' distinction mean?
- Imaging is reviewed by a radiologist; wet read is a preliminary verbal/preliminary interpretation for urgent clinical decisions; final report is the official signed interpretation (Correct answer)
- Wet read is performed by a nurse; final report by a physician
- Wet read uses older imaging technology; final is digital imaging
- Both terms describe the same process at different facilities
Correct answer: Imaging is reviewed by a radiologist; wet read is a preliminary verbal/preliminary interpretation for urgent clinical decisions; final report is the official signed interpretation
After imaging is performed, a wet read (preliminary read) provides rapid interpretation for urgent clinical needs. The final report is the officially signed, complete radiologist interpretation documented in the EHR — the legal record of the imaging interpretation.
Question 12: What is the purpose of an 'order acknowledgment' in nursing workflow?
- The nurse reviews and acknowledges new orders, confirming they have been seen and will be carried out, often triggering nursing tasks on the MAR or task list (Correct answer)
- The patient signs to acknowledge they understand their orders
- The pharmacy confirms receipt of a medication order
- The physician acknowledges the nurse's documentation
Correct answer: The nurse reviews and acknowledges new orders, confirming they have been seen and will be carried out, often triggering nursing tasks on the MAR or task list
Order acknowledgment by nursing (reviewing orders) is a critical safety step. It confirms orders have been received, reviewed, and are actionable. Unacknowledged orders remain flagged in the EHR until reviewed, preventing orders from being missed.
Question 13: What is 'medication reconciliation at discharge,' and what must be given to the patient?
- Comparing the inpatient medication list with pre-admission medications to create an accurate discharge medication list, provided to the patient and transmitted to the next care provider (Correct answer)
- A prescription for all medications the patient will need post-discharge
- The hospital's billing statement for all medications administered during the stay
- A list of medications the patient must stop taking
Correct answer: Comparing the inpatient medication list with pre-admission medications to create an accurate discharge medication list, provided to the patient and transmitted to the next care provider
Discharge medication reconciliation compares inpatient medications (new, changed, stopped) with pre-admission medications to create the complete, accurate discharge medication list. The patient receives this list as part of the AVS; it is also sent to the follow-up provider.
Question 14: In CPOE, what is a 'dose range check,' and what triggers it?
- An automatic check that alerts the prescriber when a medication dose is below the minimum or above the maximum safe range for the patient's weight, age, or renal function (Correct answer)
- A pharmacist's manual review of all doses before dispensing
- A check that verifies the correct number of pills in a dispensed medication
- A review of how many doses the patient has already received
Correct answer: An automatic check that alerts the prescriber when a medication dose is below the minimum or above the maximum safe range for the patient's weight, age, or renal function
Dose range checks compare the entered dose against pre-defined safe dose ranges (often weight-based for pediatrics, renally-adjusted for renal impairment). They fire CDS alerts when doses fall outside safe parameters, prompting the prescriber to verify or adjust.
Question 15: What is a 'nurse-initiated protocol' (standing order protocol) in an EHR?
- Pre-approved orders that nurses can initiate without a direct physician order when specific, defined patient conditions are met (Correct answer)
- Orders that nurses place on behalf of a physician who is present
- Orders automatically placed by the EHR based on nurse documentation
- A protocol that nurses develop independently for care planning
Correct answer: Pre-approved orders that nurses can initiate without a direct physician order when specific, defined patient conditions are met
Nurse-initiated (or nurse-driven) protocols allow registered nurses to order defined interventions (Tylenol for fever >101°F, 12-lead EKG for chest pain) without calling the physician each time, based on pre-approved criteria. They must be ordered within strict parameters.
Question 16: What is the 'order of volatility' concept important in emergency CPOE situations?
- Critical orders (airway, breathing, circulation) are entered and acted on first; less urgent orders follow in clinical priority order (Correct answer)
- The sequence in which order data is stored and can be retrieved from backup systems
- The speed at which medications evaporate at different storage temperatures
- The priority in which paper orders are transcribed into the EHR
Correct answer: Critical orders (airway, breathing, circulation) are entered and acted on first; less urgent orders follow in clinical priority order
In emergency situations, the clinical priority of orders guides their sequence: life-saving medications (epinephrine, adenosine), airway/breathing support, then cardiovascular, then diagnostic orders. The EHR urgency flags and STAT priorities support this triage.
Question 17: What is the purpose of a 'pharmacy benefit manager' (PBM) check at order entry for outpatient prescribing?
- Real-time verification of drug coverage, formulary tier, prior authorization requirements, and patient cost share for the prescribed medication (Correct answer)
- A pharmacist review of potential drug interactions only
- A billing reconciliation between the clinic and pharmacy
- Verification that the prescriber has DEA authority to prescribe the medication
Correct answer: Real-time verification of drug coverage, formulary tier, prior authorization requirements, and patient cost share for the prescribed medication
PBM integration at order entry allows prescribers to see the patient's formulary coverage, tier (cost) for the chosen drug, whether prior auth is required, and lower-cost alternatives — reducing prescription abandonment and improving adherence.
Question 18: What does the LIS (Laboratory Information System) do in relation to the EHR?
- Manages lab workflows (specimen tracking, analyzer interfaces, result verification) and transmits resulting values back to the EHR for provider review (Correct answer)
- Stores only paper lab requisitions
- Provides billing codes for laboratory services only
- Manages only blood bank and transfusion services
Correct answer: Manages lab workflows (specimen tracking, analyzer interfaces, result verification) and transmits resulting values back to the EHR for provider review
The LIS is the specialized system managing laboratory operations: order receipt from EHR, specimen tracking (accession), analyzer instrument interfaces, QC management, result verification by lab staff, and transmission of resulted values back to the EHR.
Question 19: What is 'order set maintenance,' and who is responsible for keeping order sets current?
- Regularly reviewing and updating order sets to reflect current evidence-based guidelines, formulary changes, and updated protocols — typically a multidisciplinary committee including clinical informatics and clinical leadership (Correct answer)
- IT staff updating the EHR software that contains order sets
- Pharmacists updating medication doses in the system nightly
- Billing staff updating order sets to improve reimbursement coding
Correct answer: Regularly reviewing and updating order sets to reflect current evidence-based guidelines, formulary changes, and updated protocols — typically a multidisciplinary committee including clinical informatics and clinical leadership
Order sets must be reviewed periodically (at least annually) to incorporate updated guidelines, new medications, formulary changes, and lessons learned from safety events. Clinical content ownership rests with clinical leadership, with informatics support for configuration.
Question 20: In the context of clinical order entry, what is a 'one-time order'?
- An order that is performed or administered once and then automatically discontinued after a single execution (Correct answer)
- An order that can only be placed by the attending physician, not residents
- An order that is valid for one shift only
- An order placed in emergency situations without standard workflow
Correct answer: An order that is performed or administered once and then automatically discontinued after a single execution
A one-time (single dose) order is executed once and then automatically discontinued. Common examples: pre-procedure medications, one-time NPO (nothing by mouth) medication, or a single-dose antibiotic before surgery.
Question 21: What is 'order set analytics,' and how does it support clinical quality improvement?
- Analysis of how often order sets are used, which components are modified or deleted, and correlation with outcomes to drive evidence-based refinements (Correct answer)
- Counting the number of orders placed daily for staffing purposes
- Tracking which physicians use CPOE vs. verbal orders
- Analyzing laboratory turnaround times for quality improvement
Correct answer: Analysis of how often order sets are used, which components are modified or deleted, and correlation with outcomes to drive evidence-based refinements
Order set analytics track usage patterns: are clinicians using the set? Which recommended orders are being removed (and why)? What is the compliance rate with evidence-based bundles? This data drives clinical practice improvement and order set optimization.
Question 22: What is the 'three-way match' in medication verification for inpatient administration?
- Matching the physician order, the pharmacist-verified medication label, and the nurse's barcode scan at administration to confirm the right patient/drug/dose/route/time (Correct answer)
- Matching three independent pharmacy checks before dispensing a high-alert medication
- Verifying three forms of patient ID before medication administration
- Comparing the ordered dose with two reference texts for safety
Correct answer: Matching the physician order, the pharmacist-verified medication label, and the nurse's barcode scan at administration to confirm the right patient/drug/dose/route/time
The three-way match links the original CPOE order, the pharmacist-verified dispense label (from the pharmacy system), and the nurse's BCMA scan at the bedside. All three must match before the medication can be administered, creating a closed-loop safety check.
Question 23: In EHR order management, what is 'duplicate order checking'?
- A CDS feature that alerts the provider when an order being placed is identical or therapeutically equivalent to an active order already in the record (Correct answer)
- Checking whether a lab test has been performed twice for billing accuracy
- Verifying that the same order was entered in both the inpatient and outpatient record
- A quality check performed by pharmacists during morning medication review
Correct answer: A CDS feature that alerts the provider when an order being placed is identical or therapeutically equivalent to an active order already in the record
Duplicate order checking CDS fires when a provider attempts to order something already active: same medication already ordered, same lab test ordered recently, or a drug from the same therapeutic class. It prevents unnecessary duplication and redundant testing.
Question 24: What is the purpose of 'co-signature routing' for controlled substance prescriptions in an EHR?
- To route controlled substance orders (Schedule II-V) for mandatory review by a supervising provider, compliance officer, or pharmacist per DEA, state, and organizational requirements (Correct answer)
- To allow two nurses to sign controlled substance administration for witness verification
- To track co-pay collection for scheduled medications
- To require dual physician authorization for all opioid prescriptions
Correct answer: To route controlled substance orders (Schedule II-V) for mandatory review by a supervising provider, compliance officer, or pharmacist per DEA, state, and organizational requirements
Controlled substance prescribing has special oversight requirements: Schedule II medications require DEA-compliant prescriptions; state PDMP (prescription drug monitoring programs) checks are often required; and institutional policies may require supervisor co-signature for trainees.
Question 25: What does 'result acknowledged' mean in a results management workflow, and why is tracking this important?
- The provider has viewed and confirmed awareness of a result, documented in the EHR; tracking ensures no critical result goes unseen and supports malpractice defense (Correct answer)
- The patient has been notified of their result
- The billing system has captured the charge for the test
- The test result has been filed in the correct location in the record
Correct answer: The provider has viewed and confirmed awareness of a result, documented in the EHR; tracking ensures no critical result goes unseen and supports malpractice defense
Acknowledgment tracking ensures every result — especially critical values and abnormal findings — is seen and acted upon by a provider. Unacknowledged results remain flagged. Tracking provides documentation that providers reviewed results, important for both safety and liability.
In a CPOE system, what is an 'orderable' vs. a 'test component'?