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Communication and Documentation Flashcards

7 cards from real ENT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Communication and Documentation flashcards as text
  1. During handoff of a post-thyroidectomy patient to the night team, which structured communication tool is most widely recommended to organize the report?

    Answer: SBAR

    SBAR (Situation, Background, Assessment, Recommendation) is the standard structured format for clinician-to-clinician handoffs.

  2. A surgeon receives a verbal order by phone for a patient's postoperative analgesia. What is the safest practice for the nurse taking the order?

    Answer: Write it down, then read it back to the prescriber for confirmation

    Write-down and read-back of the complete order is a Joint Commission safety requirement for verbal and telephone orders.

  3. Which abbreviation is on The Joint Commission's official 'Do Not Use' list?

    Answer: U (for unit)

    'U' can be mistaken for 0 or 4, so 'unit' must be written out.

  4. A Spanish-speaking parent needs consent discussed for their child's tonsillectomy. Which approach is most appropriate?

    Answer: Use a qualified medical interpreter and document the interpreter's ID

    Federal guidance requires qualified interpreters for limited-English-proficiency patients, and the interpreter should be documented.

  5. When documenting facial nerve function after parotidectomy, which standardized scale is most commonly used?

    Answer: House-Brackmann scale

    The House-Brackmann scale grades facial nerve function from I (normal) to VI (complete paralysis).

  6. Which element is NOT a required component of a valid informed consent discussion?

    Answer: The surgeon's personal malpractice history

    Informed consent requires the procedure, risks, benefits, and alternatives, not the surgeon's malpractice history.

  7. Using the teach-back method after explaining nasal saline irrigation, the clinician should:

    Answer: Ask the patient to explain or demonstrate how they will do the irrigation

    Teach-back confirms understanding by having the patient restate or demonstrate instructions in their own words.

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Sources & references

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  1. pearsonvue.com — Test delivery · verified Oct 2026
  2. abohns.org — Renewal, eligibility, passing score, exam dates · verified Oct 2026