Risk Assessment & Management Flashcards
7 cards from real Emotional Intelligence practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Risk Assessment & Management flashcards as text
During a crisis, a leader experiences intense fear but maintains composed, clear communication with the team. This demonstrates:
Answer: Emotional regulation — feeling the emotion without letting it control behavior
Emotional regulation means experiencing emotions fully while choosing responses thoughtfully, a core EI skill in risk management.
Which of the following represents a 'people risk' that emotional intelligence is specifically designed to mitigate?
Answer: Key talent leaving due to feeling undervalued or emotionally exhausted
Talent attrition due to emotional exhaustion or disengagement is a people risk that EI practices like recognition and psychological safety directly reduce.
An emotionally intelligent approach to communicating risk to non-technical stakeholders involves:
Answer: Translating risk data into narratives that connect to stakeholder values and concerns
Connecting risk information to stakeholder values increases engagement, comprehension, and willingness to act on mitigation plans.
The 'affect heuristic' in risk perception means that:
Answer: Emotional feelings about an activity directly influence how risky people perceive it to be
The affect heuristic shows that when something feels good, people judge it as low risk; when it feels bad, they judge it as high risk, regardless of actual probability.
A risk manager who consistently focuses on worst-case scenarios and rarely acknowledges potential upsides may be exhibiting:
Answer: Negativity bias — an emotional tendency to weight losses more heavily than gains
Negativity bias can lead to excessive risk aversion, missed opportunities, and demoralized teams when consistently applied without balance.
How does revenge or spite affect risk decision-making in organizations?
Answer: It can lead individuals to make decisions that harm the organization in order to punish perceived wrongdoers
Unmanaged negative emotions like spite can drive sabotage, whistleblowing misuse, or escalation of conflict, all significant organizational risks.
What role does emotional labeling ('name it to tame it') play in risk management conversations?
Answer: It reduces amygdala activation, helping individuals think more clearly about risks
Naming an emotion activates the prefrontal cortex and reduces amygdala-driven reactivity, enabling clearer, more rational risk assessment.