โ† All Emotional Intelligence Flashcard Decks

Risk Assessment & Management Flashcards

7 cards from real Emotional Intelligence practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Risk Assessment & Management flashcards as text
  1. In risk assessment, 'optimism bias' refers to:

    Answer: The tendency to overestimate the benefits of a decision while underestimating its risks

    Optimism bias is a cognitive distortion where people believe negative events are less likely to affect them than others, inflating risk exposure.

  2. Which scenario best illustrates emotional intelligence reducing financial risk?

    Answer: A negotiator reads emotional cues to detect when a counterpart is bluffing, avoiding a bad deal

    Reading emotional cues during negotiation is an EI skill that prevents agreement to unfavorable terms, reducing financial risk.

  3. When a risk management plan fails to account for how employees will emotionally react to a crisis, the plan is likely to:

    Answer: Underestimate the time and resources needed to restore normal functioning

    Crisis plans that ignore emotional responses often face slower recovery because fear, confusion, and grief impede execution.

  4. A team is about to launch a product but members privately have concerns they haven't voiced. This dynamic is called:

    Answer: Groupthink, a social risk driven by emotional conformity pressure

    Groupthink is a social risk where desire for harmony suppresses dissenting views, leading to poor decisions.

  5. Which EI skill helps a risk manager avoid 'analysis paralysis' when facing uncertain decisions?

    Answer: Emotional self-awareness to distinguish productive caution from anxiety-driven stalling

    Self-awareness allows a manager to recognize when hesitation stems from anxiety rather than legitimate data gaps, enabling timely decisions.

  6. How does psychological safety function as a risk management tool?

    Answer: It creates conditions where people report problems early, enabling earlier risk intervention

    When people feel safe to speak up, risks are surfaced earlier and can be addressed before they escalate.

  7. A board member frequently dismisses concerns raised by junior staff during risk reviews. The primary EI failure here is:

    Answer: Insufficient empathy and social awareness, creating blind spots in risk intelligence

    Dismissing junior staff suppresses critical information sources, limiting the quality of risk assessments made by leadership.